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August 2025 by Oishi Chakraborty
Layla was extremely helpful and amazing. She is so sweet and understands what you need and was really polite. Best customer service ever 💗 I love you and bless you ✨
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April 2025 by Rachel
We Always have a great experience at The Zales location in Queen Center Mall thanks to a very courteous and helpful associate named Zoila! We recommend you get your Jewelry needs from this Zales, you won’t be sorry!
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January 2025 by anthony watson
I'm going to keep this short and sweet. I needed a gift for my wife like yesterday. i searched all over the place, Couldn't find anything.
Light came on Zale's went to the store didn't know what i really wanted. But the saleswomen presented me with the perfect suggestions. She was on top of her game. She saved the day.
So i would strongly recommend Zale's for your gift needs for you and your Loved ones. Sorry gest i didn't keep it short.
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December 2024 by Woody Saintvil
Very happy to shop there
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September 2024 by Shanita Gadson
Talat was a great help in making my watch decision. She was patient, kind and informative.
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September 2024 by juan diaz
Top notch customer service
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June 2024 by EDWIN CRUZ
Talat at your queens center mall location was very knowledgeable and very attentive and helpful, made my shopping experience pleasant and swift.
Edwin Cruz.
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March 2024 by Alexandra Fernandez
Layla was very helpful and sweet
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December 2023 by Brenda Jarrett
The young lady that attended to me was very attentive, patient and professional.I would visit the store again because of her.I cannot remember her name.
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December 2023 by Otis Goodluck
Salesperson LAYLA is a pure burst of Excellence with Courtesy, and Knowledgeable with Jewelry products on every occasion since I have been purchasing at ZALES.
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November 2023 by joshua sanchez
Elvira and Layla was amazing with helping with the whole process of getting an engagement ring and the resizing
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October 2023 by Nathaniel Alex Reid
Layla is one of the best representatives at Zales at the Queens Mall plaza. Omg tears of joy she actually helped me out when I lost hope to get a ring in less than 48hrs of proposal. Thank you so much. She’s going to love this ring. Omg
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October 2023 by Freshh Kidd
Layla is one of the best representatives at Zales at the Queens Mall plaza. Omg tears of joy she actually helped me out when I lost hope to get a ring in less than 48hrs of proposal. Thank you so much. She’s going to love this ring. Omg
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October 2023 by Melissa Naja
My friend was fall in love with tiny heart necklace pendent. The staff was helpful but not too friendly. We actually stopped by this location so many times in the past years. Sometime got good service, sometime not that great. It was a mix feeling so I wish they will treat everyone the same even the customers don't look like they will buy anything. Maybe with friendliness, the customer will return and buy stuff on a special occasion.
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October 2023 by Natalia Calderon
If you’re looking for quality jewelry, definitely come check out zales and ask for Layla. Her service is impeccable. She takes her time and wants all her customers to have the experience of their life. . Have a good day.
