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February 2024 by Stephanie Jensen
I wrote a review a couple of days before however it was never posted. I am disabled and I have @ times been conned by emails that said I won an item and all they needed was $5.00 for postage. I take full responsibility for my negligence. Berkshire @ Queensbury are aware of my disability and have always gone out of their way to assist me. Much to my dismay my husband woke me last week complaining of charges on our account mind you he loses his temper maybe twice per year so I knew he was upset. I was adamant that I did not make those charges. This was a Friday evening. I called customer service only to find out to my dismay that there were 5!!!!! Active debit cards instead of 2 . They never shut off the cards that were fraudulently used or lost. If i hadn’t called the customer service line that evening I would have never found out that 3 cards that were supposed to be closed were still active . So yeah they just kept on charging games etc.. on my acct. The customer service shut off the 3 extra cards. I am so disappointed with them. I hope to believe that perhaps they were new to the branch. I never received a update on removing the charges I did not validate so it may be time to find a new bank as much as it hurts me . Sincerely Stephanie Jensen
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October 2023 by Robert Rivers
Not helpful at all..and not dressed for the job
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August 2022 by Andrea Aber
I don’t even know where to begin. Just don’t. Go somewhere else.
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February 2022 by The CeballoKidz
What you don’t want is to deal with a bank that charges you 38 dollar fee for legit everything . If you use service like cashapp or Venmo your money doesn’t clear immediately and they charge you for that .
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April 2020 by Brian Collins
My favorite bank. They always hand me extra 20 bucks when I make a withdrawal :) Seriously, they have a very friendly and helpful staff.
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March 2020 by Chris Lupo
Legit the WORST bank
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January 2020 by michael riendeau
Definitely not America s most exciting bank lol
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October 2019 by Shawn Hubbard
Friendly local faces & updated ATM machines!
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August 2019 by Master W
Packaged well. Very happy.
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November 2018 by Lynne West
Great bank great people
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September 2018 by Tanner Wall
I love the ladies here, so kind and attentive. That saves this bank for me. If it weren't for great employees I would bank elsewhere! I also wish there were more locations in the Glens Falls/Queensbury area.
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September 2018 by Shawn H
Friendly local faces backed by a bank still operating in the mid 1990's.
