-
February 2024 by Walter Barss
very good customer service.
-
January 2024 by B Godfrey
Very good Dealer to do Business with.
-
December 2023 by Michele Bovee
It was fast, everyone was friendly.
-
December 2023 by Joseph Ruggiero
Excellent service and staff!
-
December 2023 by Melissa Gray
They were really amazing made the entire experience fast and painless.
-
November 2023 by Steve Hipsley
Damien was great as always. Really appreciate all he does. Thanks
-
November 2023 by Megan O'Sullivan
Kendra is the best car sales person I have ever done business with. She was very easy to talk to, patient and understood my needs. Kendra and the sales manager, Ben worked with me so that I clearly understood all my options and the price for each. When it was time to sign the paper work, Michael thoroughly explained all the details and options to me and got me on my way very quickely. I think picking up the my new Envision took only about an hour which I appreciated. The dealership has a very friendly environment which leads me to believe the owners care about their employees. That care absolutely carries over to the patrons. Thank you for an amazing car and great experience.
-
November 2023 by Jennifer Harrington
My experience at Della was top notch from the first day I walked in and met Mike ( general manager) and Kendra my sales associate …. To almost 2 months later when I purchased my Enclave.Kendra was prompt to respond to questions, extremely knowledgeable about the vehicle, patient, and so NOT sales driven; I knew I wanted to buy from THIS dealership.Honest and fair is the motto Mike lives by and it’s evident with every person in the dealership!Thanks for a great experience…. They deserve 10 stars!
-
November 2023 by Mikey P
Been coming to D'Ella for the last 7 years. Always reliable service, best in class purchasing experience. Good, trustworthy people. Buying a car? Ask for Van - he'll take good care of you through the whole process!
-
November 2023 by Buzz Taylor
This is the first time that D’ella has actually done anything above the requirement with this vehicle, one tire monitor (well under the mileage warranty but over the time limit) went bad and they replaced it for free, that was good of them. I will point out though this 2019 GMC Sierra has had glitches ever since I bought it, along with its horrible 8 speed transmission. (Which I have complained about since the first service visit)
-
September 2023 by Kate McCann
Two days ago I walked into Della in Queensbury. I was fortunate to be greeted by Kendra Arpey. Today I drove home the car of my dreams. Kendra was friendly, knowledgeable, professional, and fun! Buying a vehicle is stressful. Kendra eased my mind and walked me through the process without a glitch. It was like we were friends and she knew exactly what I wanted. Also, everyone I met at Della deserves 5 stars. (But, I’d give Kendra 10 stars if I could?) It’s no wonder they’ve been in business 40 yrs!
-
September 2023 by Christopher Rowell
I had trouble finding the drop off box. Was not at the service door up front. Asked a sales man and he directed me to the box. Waited almost 15 minutes for a service person to pick up my car when finished. Service station was empty. Chaulking that up to it was lunch time. Everyone was personable polite knowledgeable and helpful of the entire experience. Overall fast easy and efficient would recommend to go if need be.
-
September 2023 by Daniel Santana
An excellent experience!! Matt Cowles (salesperson) IS extremely friendly and professional, tons of patience and honest. Ron Williams (manager) was great, fought for a better interest rate to get the deal done on the 2022 RAM TRX in my driveway. NO HIDDEN FEES. 4 hour drive upstate to make the deal was well worth it. Great people, much appreciated.Dan
-
September 2023 by Barbara Salisbury
Service writer was efficient and pleasant. Their was some issue with them getting thru to my cell number to let me know when my car was ready for pick up. Pick up was fast and efficient. Taylor was very helpful and pleasant.
-
September 2023 by Elizabeth Barry
The service manager Fred is great! I had an unfortunate event with my car and needed to have it looked at. I was unsure if I could drive it down the road from my apartment to the dealership. He took his own time after work one night to come to my car and look at it and see if it was drive able. The next day I took my car down there and they were able to help me. He went over everything with me so I understood it. Everyone there is so great!!
