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January 2024 by Stacey O'brien
My food was cooked and warm when I arrived. The workers were busy. Would have loved a greeting.
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December 2023 by Liam C Williams
Absolutely loved it here!!! At the (BAR TABLE THEY HAD MAGNETIC PHONE BATTERIES ON THE TABLE)
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November 2023 by Teresa Montoya
I've been to this location several times and have never had a positive experience (primarily staff/customer service issues), so I figured it was time I left my feedback. While I generally try to avoid this location because of past experiences, this was the best option for me this morning because I was driving by at an early hour and this was the only location open I passed that worked with my schedule.Got there just past 5 a.m. when they opened. Went through the drive through. Ordered my coffee just fine and pulled up to the window to pay. The person processed my payment and THEN told me after handing back my card they just had to brew the coffee. 1) It should have been brewed; they were now open. 2) they should have told me that at any point prior to taking my payment to give me the option to leave because I did in fact have someplace I needed to be. 3) They didn't even give me a chance to respond. Just turned away and closed the window as if was perfectly fine.After waiting a few minutes, they gave me my coffee. I pulled away. The coffee cup wasn't that warm. when I tried it, I realized they if fact did not brew coffee, but most likely warmed yesterday's or the iced coffee in the microwave. The coffee was at best warm, not hot as you would expect with coffee that was just brewed, and the heat wasn't evenly distributed (meaning some of it was warmer than other parts, as you would expect with something heated in the microwave). To boot, the coffee tasted bad, even after I warmed it more in a microwave myself, and i didn't want to drink it. Waste of time and money.After so many poor experiences over such a long period of time (years), just avoid this location. It is clearly managed poorly. If it isn't managed well from the top, you won't ever get a staff that cares or performs well either. The one star is simply because they showed up and did the bare minimum. Go someplace else.
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November 2023 by Rita Debnam
This Dunkin' shop is the best! Friendly staff that seem to enjoy their jobs. They're also good at remembering regulars' orders! Service is quick and correct, it's clean and has a welcoming atmosphere. As Tony the Tiger would say: they're great!
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November 2023 by Aaliyah Washburn
This Dunkin is absolutely horrible. It takes 19 years to get a coffee you order avacodo toast with bacon and they give you a slice of bacon or none at all! It is the slowest Dunkin around! Get it together people!!!!
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November 2023 by Kathleen Hojohn
A very clean Dunkin shop with very efficient and friendly staff. My drinks were always correct, and the products were fresh.
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November 2023 by Mickey Lewis
There sandwiches here are served almost cold! No way it’s 160 degrees. I’m contacting the health department to let them know. Their going to get someone sick or worse.
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October 2023 by Caden Harding
Poor service with extremely rude, non-helpful, and unprofessional employees, and even poorer (practically not working) equipment. Worst Dunkin’ experience I ever had.
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September 2023 by Katie Hagstrand
Long lines and wait times for both in store and drive thru. Careless staff messed up my order and made the experience all the worse.
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September 2023 by Angela Rennick
I live next-door to this Dunkin for 6 years now and I’m always getting one of the grilled cheese sandwiches with the crust cut off in my order. It’s never been a problem until this morning at around 6:40 AM. I was told that they’re not allowed to cut the crust off per the manager. Seeing how I also used to work at a Dunkin’ Donuts for many years. This is the most absurd thing I’ve ever heard. Lazy service deserves lazy pay.
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September 2023 by Amber Allen
Stop putting all my food in the bags upside down. Everytime I come to y’all store and only this one my food is always loose in the bag because they put my bacon bites and hash brown bags in upside down.
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September 2023 by Mark Twain
I went for sandwiches today 9/11/23 they were good, the shoe girl was really rude.
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August 2023 by Autoimmune Artist
Always friendly staff and the coffee is MUCH better than the Dunkin’ on Rt 9 just outside of Saratoga Springs.
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August 2023 by Cecilia Lanphear
Loved how clean it is and the help very friend. Serve call
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August 2023 by Irma Zimmer
I ordered a chocolate frosted w/sprinkles donut it was put in a bag no problem. My complaint about this is when the workers put the item in the bag then wrap it with that tissue paper then the frosting gets all over the tissue and when we go eat it we're paying for a donut that the frosting is on that tissue and so it takes cried about their donuts away from the company somehow I would think they should not wrap it with that tissue.