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February 2024 by Matthew Huba
Great people great prices all around awesome service couldn’t pick a better place to keep my car in top tier condition.
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January 2024 by turbo squid
Very prof. & Friendly
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December 2023 by Brodie Weiler
Lugs were left loose just go next door to mavis
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December 2023 by Paul Epstein
Dropped the wife's car off at 8:30 am for a simple wheel alignment. Its now 2 pm, and they still haven't brought it in yet. I'm very disappointed.
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December 2023 by Marten Peterson
I hate leaving a negative review, but I do feel obligated to warn the community. Last month, they quoted me $195 for a rear parking light that I needed to pass inspection. I took the inspection “fail” and did the job myself at a cost of $8 and 5 minutes of my time. I assumed that was an honest misquote from them, but then today I was quoted $48 in “labor” to replace a headlight which took me a whole 35 seconds to do. The service I actually requested was mount and balance of my snow tires. That cost me $200. I am not opposed to a business making money, but these prices and sales tactics are out of hand. I recommend avoiding them. Just use a locally owned mechanic shop for even the most mundane tasks.
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September 2023 by Janis Smith
We were stuck with a blown out tire on a road trip from philly to montreal. It was close to closing time and Firestone in Queensbury graciously and skillfully got us fitted with a new tire in record time. So grateful to get back on our way.Service: Tires
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July 2023 by John Breining
I pulled in at 4:40pm on 7/15/23 with a screw in my tire, my sensor told me I was losing pressure in that tire. The clerk told me he was closing soon to come back tomorrow. I said I have a screw in my tire and I am losing pressure, if I leave here I will be stuck on the side of the road. He said too bad I am planning to close soon you will have to come back tomorrow I can't help you.Directly next to them is Mavis tire (Thank God), I pulled in there, they understood this was a problem so they put my car on a lift, pulled the screw and plugged the tire, I paid and was on my way.I would never, EVER, give a company like this my business, just on the principal that they were entirely willing to leave me stranded.Mavis right next store was professional, courteous, and fair priced.
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July 2023 by Suzanne Blanchard
Chris & Ricky were saviors today and so kind and pleasant even with all the customers all needing help simultaneously. Deeply deeply appreciated.
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July 2023 by Meredith Hamilton
Bart and staff were professional and fast getting me and my rental car in and out with an oil change. Thank You!Service: Oil change
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July 2023 by Christina L.
Stopped in on Friday for an inspection, I was told they wouldn't be able to get to it today and recommended I drop it off and leave it. They called and left me a voicemail Saturday afternoon to inform me that the vehicle was ready to be picked up, I returned their call Sunday morning to let them know I got their voicemail, but I wouldn't be able to pick it up until the following day (Monday). I was put on hold and when he came back on the line he told me that was fine. When I came in to get the car the next day, I was informed I was being charged an extra $275 for a storage fee. No one informed me about this fee through any of our correspondences. They wouldn't release the vehicle to me unless I paid, or I could speak to the manager, who wouldn't be in until the next day. I had to call corporate and make a complaint in order to have my vehicle released to me without having to pay the storage fee. When I finally came back to pick it up, they had me wait about 40 minutes to ring me out for $21, which seemed purposeful... and they apparently don't accept $100 bills- so they told me to go across the street to get change from the gas station. Be wary of leaving your vehicle here, they are scammy con artists/crooks.
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July 2023 by Christopher Rouse
Brought in my car in for a terrible sound I didn't know what it was. They were upfront and honest they not only gave me a great price but they showed me the issue was my brakes and took the extra second to explain how and why they were failing. These guys are great!!!
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July 2023 by Dan Doedema
Helped us out in a serious situation. Got us in and assisted with finding a solution. Ended up getting 4 tires at a good price.
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July 2023 by Fred Hill
Had a brake issue that I didn't recognize as serious. Brad spent the time to ask questions and realized it was on the verge of failing. Saved me from myself and a more expensive fix later. Thank you to the whole team!
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July 2023 by Pat Boyle
Great customer service being short on help . Bart and staff kept me abreast of everything during service.Service: Tires
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June 2023 by Frank E.
The manager of this location in queensbury tried to rip us off on the price of our service, Lied about timeline, and adduced me of not understanding how business works. Fortunately I do know how business works and took the car to another auto device center who quoted me 700$ below his ask. Never go here.
