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December 2023 by Scott M.
I was told 200$ for a headlight and Jerry's said it had to be pulled so there a wait so I called Cornells and they said 75$ and asked my name and said we will have that pulled and ready b4 u arrive and they even offer to deliver something fishy big price difference so I'm going to Cornell now I've been Jerry's for years and I wish I found Cornell sooner I would have saved thousands
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November 2023 by Jose Pina
Superb customer service, knows what he's doing in and out. Very knowledgeable individual who listens to you. Would like to refer him to all my friends who also have auto businesses. However, I wish I had a chance to review Mr Vincent who has a very poor customer service skills compared to Mr. Richard.Keep doing a fantastic job Richard and keep all your customer like me happy.God bless.
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November 2023 by George Primeau
My business Primeau's Autobody has been dealing with Jerry Brown's for many years. The used parts are always in excellent condition and when there is an issue it's always rectified immediately. Shout out to Rich always on top of everything and a pleasure doing business with.
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October 2023 by COLUMBIA AUTOBODY
I would highly recommend Rich Brauns!He gives very good prices and gives excellent customer service!
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September 2023 by Travis Faltin
I've been ordering parts from Rich for years, he's very knowledgeable, friendly, and easy to work with. Rich is my go-to guy for anything Fenix offers, he's absolutely one of the best!
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July 2023 by Karen Trombly
Great Customer Experience!Rich, the service you provided was very friendly, polite, and professional!Thank you!
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July 2023 by marc hannah
Fantastic experience dealing with Carl, he was fair and honest and the part arrived within 24hrs.
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July 2023 by Chang Sun Hwang
I would highly recommend Rich Brauns!He gives very good prices and gives excellent customer service!
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July 2023 by Daniel Wolfe
Rich B is the man! They are very helpful and reasonably priced. They take the extra step to make sure it's right and in good condition.
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May 2023 by Gary Madison II
The passenger mirror on my van is at best a $50 part anywhere online or in store. FENIX wanted $120! I will NEVER use them again.
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April 2023 by Bobby Eckert
Rich always does a great job assisting me with all my parts requests and goes out of his way to help!
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April 2023 by Stephanie Smith
Prestine parts at great prices. We have never been disappointed. Greg was a big help too!
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March 2023 by Alex Thomson
I am a quality control supervisor at the Queensbury site. I do my best to provide the best service I can
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February 2023 by Amalio Jusino
Literally the smoothest, easiest, kindest experience that could be had. Great when people actually know their business. Thanks Rich
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February 2023 by Danielthegamer50
He was willing to wait with you and help us understand the situation better. Thank you very much Rich
