Mattress Firm Queensbury is a store dedicated to helping customers find the best sleep solutions. The staff, including sales representatives like Jonnie and Eric, are friendly, helpful, and knowledgeable. They spend time educating customers about different mattress options, including brands like Tempur-Pedic, Sealy, and Serta, without being pushy. Customers appreciate the thorough assistance, whether trying out various mattresses or finding the right firmness and style. The store offers a range of mattresses and accessories, with options to shop at different price points. One notable benefit is the Love Your Mattress Guarantee®, which provides confidence in the purchase, along with a 120 Night Sleep Trial® to ensure satisfaction. Many customers mention that staff members go above and beyond, helping during difficult times and providing personalized service. Overall, shoppers leave feeling confident and happy with their purchases, often walking out with a mattress and bed frame on the same day. The store's combination of expert guidance, flexible options, and supportive service makes it a highly recommended destination for quality sleep products.
Tony was very personable but more importantly I felt knowledgeable hence I was able to pick a mattress in ten minutes as I am trusting his judgement!
September 2026
I have bought several mattresses here and Toni and other staff have been so friendly and helpful! I know I will be back.
September 2026
Great experience. Staff was extremely helpful and didn't try to upset anything. Found exactly what we were looking for at a incredible price. Definitely worth going there.
