Rick's Bike Shop is a full-line Trek and Specialized retailer serving the Queensbury, Glens Falls, and Lake George areas. The shop is open year-round for customer convenience and also operates a satellite store, "Rick's Outpost," located at Gurney Lane Mountain bike park, offering bike rentals and trailside maintenance. Customers have consistently praised the exemplary buying experience and excellent customer service at Rick's Bike Shop. The sales associates, such as Tyler and Chris, are described as friendly, knowledgeable, and helpful, providing a pressure-free environment where customers can trust their expertise. Eric, one of the owners, is also praised for his friendly and assistive approach. Reviewers highlight the shop's extensive inventory of bikes and accessories, as well as the high-quality and timely repairs they have received. The staff's willingness to work directly with manufacturers to resolve any issues further demonstrates their commitment to customer satisfaction. Overall, Rick's Bike Shop is regarded as a trustworthy and customer-centered establishment, offering a superior shopping and service experience to bicycle enthusiasts in the Glens Falls area. The shop's dedication to providing excellent service and expert advice has earned it a strong reputation among its loyal customers.
My scooter gived him hell to fix but he stayed calm and did great job for me today. Thank you
February 2026
Very honest service and friendly staff. I feel valued when I'm at Rick's and I know that they're doing quality work at the very best prices. Their number one goal is to have me back out and riding.
January 2026
Excellent service every time! 100% would recommend!
