Williams Express is a convenient hardware store in the village of Red Hook, allowing locals to avoid driving to larger towns. It is an Ace Hardware store, locally owned and part of the community. The service is consistently rated 10 out of 10, with staff described as friendly, helpful, knowledgeable, and quick. Customers are always greeted warmly, with the staff going out of their way to help and exhibiting refreshing camaraderie. The store offers a huge paint selection and everything else needed, along with Ace rewards and good deals. While smaller than other locations with a limited selection, it is a great place to get in and out quickly without dealing with parking and crowds. Helping customers is their most important task.
Great place to grab something quick you need without dealing with parking and crowds at the larger Williams. Staff is friendly and helpful as always. You can get in and out quickly. Only negative is that it is small and the selection is limited.
April 2023
Though they didn’t have what I needed; but, their customer service is the best I have ever experienced. Knowledgeable, friendly, quick and the staff camaraderie is refreshing. A great retail experience!
August 2021
A little pricey ... Great customer service... But had every thing I needed in stock. Will return for future needs.
