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January 2026 by Marcella Candlin
I cannot recommend this place enough! Lindsey was the greatest help in making the repair process of my car feel seamless. The workers are very timely and do a great job! Thank you!
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November 2025 by Eleanor Rockefeller
Really great service!
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November 2025 by fullsendclap
I brought Lindsey my old Cadillac with a front fender , I dropped it off after hours and they got me up and running in less then a day! I forgot to ask for a price, when I called up for a price she recognized my number and told me I’m all set! Cheap prices, reliable people, hard workers! Thank you
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September 2025 by Michaela Martens
I was swiped by a trucker on the Thruway (minor damage) and needed it addressed before winter. I dropped it off on a Monday and picked it up the next day. New owners at Classic Auto are definitely thorough, trustworthy, and good!! AND came in significantly under quote. Thanks, Lindsay!
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June 2025 by Marie
Top auto body shop around!!! They've always been 100% honest and quick, and efficient at what they do. I would never go anywhere else. Lindsey is the best!!!
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February 2025 by Carmen Santiago
Car looks great
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September 2024 by Mitchel Todd
Went in last week to get a quote. Got a reasonable quote on the spot, they ordered and had my car in the shop and done in less than 2 days. Excellent communication. Nice people and good work! Highly recommend over the other local shops.
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August 2024 by Lori Yensan
Excellent service and reasonably priced.
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April 2024 by Michael O'Hora
Great work at an affordable price. Before and after photos attached. Fast turnaround as well!
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April 2024 by Clyde Cohen
My friend had a bumper that was heavily scratched from a shopping cart. The repair made the bumper look new. Wonderful job.
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March 2024 by Nathan
Great people,super helpful.
New owners but same great service.
Handled all my photos and insurance end of the claim promptly.
A+ will come back again
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November 2023 by Edward DiGirolamo
Quick turnaround and great service
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October 2023 by Debbie Dingee
Great to deal with and great work
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May 2023 by Steven Gemmel
Please Note. Under new Ownership Most all GOOD Reviews are from last year John Is retired …Also note, this was sent to their website with no response received back…To JoeMy name is Steve , the day you took over from John L, I went to you before you were even open and spoke with Brian about being a lifelong customer of John’s, and wanting to keep relations alive. When you opened, i had my son bring his Subaru cross trek and Brian was the one preformed the body work and repainting and we were very satisfied.My other son and I also have a Durango SRT which we show in competitions. I came back a few weeks ago and spoke with Lindsay as Brian was gone, which was to install and adjust a carbon fiber hood and installing the vents in the hood as well as a carbon fiber trunk wing. I provided phone numbers/ Names of who to call for any questions or issues since this isn't a "everyday thing" shops around here do and in total spent 45 min at your shop going over everything so they're are no issues or problemsThe vehicle was there for over 1 week and during that time multiple attempts to contact the shop were made to make sure things were moving along and and the only call I received was 2 days before I picked it up to say 3M tape needed to be ordered. The shop phone is NOT monitor and there is always a full voicemailbox. I eventually had to drive over to the shop to ask about it's status and on the day we were instructed to pick it up, when we arrived we were told it was NOT completed and Lindsay was misinformed.The day we actually picked it up, my son went over the car and they're were several issues. The trim from under where the trunk wing spoiler was taken off and left lying in the trunk for whatever reason. I was told they were looking to see if they could drill holes to attach the accessory wing which I'm glad they couldn’t because that would’ve not only destroyed my original wing but the $1,000 carbon fiber wing as well and is NOT how its supposed to be installed as I provided documentation on how to properly install it which involved 3M taped and silicone. It was installed using the 3M tape ONLY.The hood is installed very far forward, the vents were not installed correctly by not having the clips under the fiber layer, and make screw mounting hole elongated, if not aligned. On top of that the packing tape from transportation was never removed and now I have to clean off tape residue. Again no one called tech support to confirmed installation and how it should look. The windshield wiper sprayers had to be relocated into the Cowell, which not reinstalled correctly and now water can get in around arm gasket not making it sealed.When asked about this issues, Lindsay stated she had trouble aligning the drain vents in the cowell, I then asked if she contacted the company for questions to which she replied "no" and that someone watched how to install them on YOUTUBE.In my opinion, as a paying customer who's frequent this shop for 40+ years the treatment and service I received is 100% unacceptable. Prior to leaving your shop I expressed my concerns and frustrations to Lindsay to which I recieved excuses and frustration from her which included "we don't do this" to "I didn't charge you alot because we don't normally do this" and my personal favorite which was "well maybe you should have taken it to a custom shop" To which I say All are inexcusable and completely unprofessional since this was a task she took on and if she felt she couldn't do it she should have stated so.I had very high hopes of bragging about your Shop at the shows and how a local business now has custom experience that would open new venues.Before I left, Lindsay did get to a point where she said she would give me our money back Have not received any refundsI really wish things had turned out better in this situation because not only have you lost local business but a returing local and loyal customer of over 40 years.
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April 2023 by Steve G.
FYI. New owners took over in 2023 do not pay attention to any old reviews. Thank you. My name is Steve , the day you took over from John L, I went to you before you were even open and spoke with Brian about being a lifelong customer of John's, and wanting to keep relations alive. When you opened, i had my son bring his Subaru cross trek and Brian was the one preformed the body work and repainting and we were very satisfied. My other son and I also have a Durango SRT which we show in competitions. I came back a few weeks ago and spoke with Lindsay as Brian was gone, which was to install and adjust a carbon fiber hood and installing the vents in the hood as well as a carbon fiber trunk wing. I provided phone numbers/ Names of who to call for any questions or issues since this isn't a "everyday thing" shops around here do and in total spent 45 min at your shop going over everything so they're are no issues or problems The vehicle was there for over 1 week and during that time multiple attempts to contact the shop were made to make sure things were moving along and and the only call I received was 2 days before I picked it up to say 3M tape needed to be ordered. The shop phone is NOT monitor and there is always a full voicemailbox. I eventually had to drive over to the shop to ask about it's status and on the day we were instructed to pick it up, when we arrived we were told it was NOT completed and Lindsay was misinformed. The day we actually picked it up, my son went over the car and they're were several issues. The trim from under where the trunk wing spoiler was taken off and left lying in the trunk for whatever reason. I was told they were looking to see if they could drill holes to attach the accessory wing which I'm glad they couldn't because that would've not only destroyed my original wing but the $1,000 carbon fiber wing as well and is NOT how its supposed to be installed as I provided documentation on how to properly install it which involved 3M taped and silicone. It was installed using the 3M tape ONLY. The hood is installed very far forward, the vents were not installed correctly by not having the clips under the fiber layer, and make screw mounting hole elongated, if not aligned. On top of that the packing tape from transportation was never removed and now I have to clean off tape residue. Again no one called tech support to confirmed installation and how it should look. The windshield wiper sprayers had to be relocated into the Cowell, which not reinstalled correctly and now water can get in around arm gasket not making it sealed. When asked about this issues, Lindsay stated she had trouble aligning the drain vents in the cowell, I then asked if she contacted the company for questions to which she replied "no" and that someone watched how to install them on YOUTUBE. In my opinion, as a paying customer who's frequent this shop for 40+ years the treatment and service I received is 100% unacceptable. Prior to leaving your shop I expressed my concerns and frustrations to Lindsay to which I recieved excuses and frustration from her which included "we don't do this" to "I didn't charge you alot because we don't normally do this" and my personal favorite which was "well maybe you should have taken it to a custom shop" To which I say both are inexcusable and completely unprofessional since this was a task she took on and if she felt she couldn't do it she should have stated so. I had very high hopes of bragging about your Shop at the shows and how a local business now has custom experience that would open new venues.Before I left, Lindsay did get to a point where she said she would give me our money back for the issues and frustration. I was hoping this could be rectified and just Fixed. But I have given it serious consideration and I unfortunately can not let this slide. I do not feel secure returning this car there again to have issues rectified. The car has been taken elsewhere to be redone by a shop
