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August 2023 by paul byrne
Great service. I ran out of propane (my fault). Got me propane quickly and also I asked to install a propane sensor with wifi. This was very reasonably priced with the install. I would highly recommend Freedom propane.I had spoken with Sarah and she is very patient and understanding and professional.
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December 2022 by Donna
I want to give a particular shout out to Marc who has been to our place twice now. What a sweet guy! He got us back up and running super fast! Always polite and friendly!
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December 2021 by Andrew Smith
I called for a propane refill and they also decided it was time to get us a new tank, too. Maurice and Logan quickly switched in a new tank and were friendly, knowledgeable, and professional throughout.
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December 2021 by Valerie Shaff
Such friendly, helpful service from Maurice and Bill. So happy to have met a team that so clearly enjoy their work and helping people out through the jobs they do .
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December 2021 by Al Vinck
Very pleased with the delivery service. They were here as planned. I am done with any other propane companies. Freedom Propane is exactly why a small town service is always the best option.
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December 2021 by Lex Dull
I called in advance to have new service to a home I just purchased. Maurice and Daimyn came, super prompt, friendly and fast. Michelle in the office was a delight and everything went so smooth. I know this is how it should be, but I have used ( and worked for ) another company and have seen a few nightmares! They will be back to set up a new fireplace and possible an on demand hot water heater. Looking forward to their professionalism and being treated like a valued customer!
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December 2021 by Jessica Acker
We lost our heating on a weekend night, and thankfully with freedom propane emergency services we were able to get someone to come to the house right away and evaluate. When it came to fixing our boiler, Maurice and Logan came in a middle of a snowstorm to fix it. They were both very friendly, helpful, and professional. We are very pleased with the service freedom propane provided.
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December 2021 by El Magz
Scheduled an appointment for an estimate at my house for the purchase of a propane tank and a line dug in for a generator. They gave me an appointment two weeks out. I was told then that I'd get a call when the estimator was on the way. Within the two weeks, zero communication.The day of the appointment I get a call with a ten minute window to call back or else they'll "have to move on to the next appointment." The call went straight to voice-mail bc I never received a missed call message on my cell.I check my voice-mail at around 11 because I'm home taking care of things since I'm home for the day waiting for a few appointments, cable (1st) and gas (2nd).I call back and somehow it's my fault for not calling their guy Geoff back within the 10 minute window I was obligated to follow unbeknownst to me. Mind you, this was not explained during the 2 WHOLE WEEKS they had to confirm the appointment prior.Maybe if they really wanted to save gas they could've called the day prior to confirm? Or maybe even a couple days?TEN MINUTES to reply for an appointment made two weeks ago doesn't add up and is beyond inconsiderate. Horrible customer service.
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December 2020 by Howard Cook
Excellent service and extremely knowledgeable.They recently installed a new boiler. As usual, the craftsmanship and professionalism were excellent. Logan, Bill, Maurice and Jeff worked as a team to provide us with thorough explanations and efficiency. First class workmanship.
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December 2020 by Kevin Kollar
We needed to have a quick job done as we were having some work done and called Freedom with a short deadline - Maurice came to our house, professional, courteous and safe! These guys are the best
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December 2020 by Lucy Guerrino
Maurice came to the house for a suspected gas leak. He came right away after we called, he was very friendly and efficient. He solved the problem and was very informative. He gave us some good suggestions.He did a good job!
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December 2020 by Lori Savino
Called to get a delivery and they told me they would not be in my area unroll Tuesday. So on the coldest weekend of the year they deliver on a Friday but never called to tell me they delivered early so I went the whole weekend with no heat. 0 for customer service. O for personality. This company sucks!
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December 2020 by Peter Hollander
Logan and Mark did a great job of replacing a condenser pump. They were friendly, efficient and neat. Glad we are Freedom Propane customers!
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December 2020 by Christopher Peek
Maurice and Brandon came out and hooked everything up super quick and very professional. Really nice guys...highly recommend. Their entire team is really nice to work with.
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December 2020 by Lisa Campbell
Jeff saved the day. Got my stove up and ready for Christmas. Logan and Maurice were friendly and professional. Feel very confident with this company.