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January 2024 by Will Barry
Excellent customer service with pleasant employees.
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September 2021 by Kevin Zulch
Friendly staff, great service and follow through. This is missing in many businesses these days, so it's nice to see that Keybank gets it.
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November 2020 by Charles Reycroft
If you are looking to set up a new bank account, do it at key bank. The people who work there are very nice and it is super easy to do online banking. They will be very transparent with you and are truly there to help you.
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July 2019 by paul beaudet
Total lack of customer service. Otherwise known as Fee Bank. Closing all my accounts there ASAP.
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January 2018 by Mohammad Mubasil Bokhari
Friendly staff.
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March 2017 by Julia Jardine
have had great interactions with staff. I like their lollipops 2
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September 2012 by Christopher B.
My grandma has an account there, and she occasionally heads in there to take care of account issues. The people there are nice and seem to take the time to talk out issues with their customer. The only problem I foresee, is their drive-up window isn't really a drive-up window at all. They have no real window that allows their people to look out on the world. They do have a camera system set up that allows the user to see the person, while you still don't see them. I personally wouldn't use this bank, but, if the money is in it for her and she likes it, I seem to not be able to do anything about that. Change it so you can actually make REAL eye-contact with your customer. Cameras just aren't enough!
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September 2012 by Chris B.
My grandma has an account there, and she occasionally heads in there to take care of account issues. The people there are nice and seem to take the time to talk out issues with their customer. The only problem I foresee, is their drive-up window isn't really a drive-up window at all. They have no real window that allows their people to look out on the world. They do have a camera system set up that allows the user to see the person, while you still don't see them. I personally wouldn't use this bank, but, if the money is in it for her and she likes it, I seem to not be able to do anything about that. Change it so you can actually make REAL eye-contact with your customer. Cameras just aren't enough!
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August 2010 by Jian Cai Z.
Very friendly staffs. You can pretty much tell them your life story and they'll be interested to hear about it and comment on it. They never make a mistake and their atm actually sucked in my card when i forgot to take it out from the slot so no one could steal it. High tech they are (in Yoda's voice).