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February 2024 by Queens NY Foodtastic
The place is clean n the customer service is rough as it seems thete is wY too many employees standing around that do not speak english. Very hard to get a answer to ur questions.
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January 2024 by Vsorelk
I asked for an iced mocha, and got mocha-ed ice. The cup was basically FULL of ice, with one sip of mocha. They added way too much ice!!! If I wanted ice, they could’ve just got it myself. The little bit of drink was actually REALLLYYYY good but I’m still really upset with this. #basicwhitegirl #basickaren #ik this isn’t TikTok but whateverrrr ✨✨✨✨???????
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September 2023 by Karen Lee
This used to be my go to place for ice cream, but no longer. Workers are plain rude. In the past, they accepted the BR Birthday ice cream scoop coupon. Now they don’t accept it and couldn’t give me a reason except their machine was down. It was fine. LIES! Worker just walked away. Could have just said, “we no longer participate”. Don’t bother with this specific location as customer service stinks!
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September 2023 by Mikayla Chapman
Went in to redeem a coupon today and they refused to honor the coupon, even though I have used the baskin robbins coupons at this restaurant more than once! Staff is always grumpy and rude too! I wouldn't go here if you can avoid it!
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April 2023 by peter korelis
Visited several times, excellent service, bonus my cappuccino blast made correctly, clean restroom, friendly staff
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December 2022 by Channah
Refused to show us the container so we could check kosher certification.
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December 2022 by Danielle Bourne
Best Baskin-Robbins I’ve ever been too. They had everything available and the place in so clean with indoor seating and a parking lot. I would highly recommend going here if especially if you’re looking to try something new you haven’t been able to find.
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October 2022 by Jambeli Figueroa
This place is terrible, specially the workers there. I'm not racist, but the indian workers are a totally mess so rude, they don't know what they doing. I don't know if something wrong with their heads, they don't understand when customers talk to them, they hire them and don't even know english. This is insane and not only in this baskin Robbins but they all the same with this people.
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July 2022 by Jori Grossman
Employee refused to show us kosher certification for ice cream.
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July 2022 by Channah Klapper
Refused to show us the container so we could check kosher certification.
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May 2022 by Princess Danielle
Best Baskin-Robbins I’ve ever been too. They had everything available and the place in so clean with indoor seating and a parking lot. I would highly recommend going here if especially if you’re looking to try something new you haven’t been able to find.
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February 2022 by Tommy M.
Do Not I repeat Do Not Order From This Baskin Robbins.. I Ordered two milk shakes, spent about 14 bucks and they were both absolutely horrible, they had no flavor at all, it was like drinking water I'm very upset, i wanted a milkshake so bad and ended up wasting my money..SMH
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June 2021 by Rachel S.
Worst Baskin-Robbins ever - this is the second time that we have ordered for delivery and the second time that the worker just puts their own flavors in instead of letting us know that those flavors are not available. It is beyond frustrating and I don't understand why people can't just do their jobs.
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March 2021 by Peter Hernandez
Very nice place
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December 2020 by Crypto Nando
Not sure if it is for you timing or what... Not a fan of customer service. Having serve in customer service and know how to serve and attest to paying attention to detail and service. This place lacks the human element. Maybe is a language barrier or again refereeing to timing... I just got there at a late time, and the individual may be a bit tired. Regardless... That's no excuse