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January 2024 by tigran tonunz
low professional level of workers. and rude service
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September 2023 by Ian M.
I bank with Chase on Queens Blvd. in Rego Park and the service is always great. The staff are warm, welcoming and helpful. I like doing business there
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August 2023 by jbourdain
It was a pleasure to have Elena help me with my needs.
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August 2023 by juliana
It was a pleasure to have Elena help me with my needs.
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July 2023 by Reem
Only 1 ATM machine working so there ends up being a big line
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April 2023 by Clare Casey
The ATMs are broken a lot, especially on the weekend. Friday afternoon the one inside was broken too. All weekend long. Only 1 ATM in the lobby was working. Unacceptable. Plus they closed other branches in the neighborhood so its the only one now.
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March 2023 by Daniel Cheng
1st time went to this branch and it will be the last time. Me and my wife went there to open a joint account and the branch manager made us wait over 20 mins... and no one came to help us. Terrible service here.
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March 2023 by Vic T.
The worst bank that's out there. They do not have reasonable hours they are always closed and the keep closing locations. Oh get there they have cash less banks location as well. Like why are you in the bank business if you are cashless. Never open an account here they are not welcoming and should be there any doubt they will always charge some fee.
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February 2023 by Larry G
This is one the worst branches of chase! Most of the time the atms are broken, the lines to the tellers are miles long, absolutely 0 convenience!
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February 2023 by John Smith
My mom had passed and I was trying to transfer the account over to me. They saw my out of state DL and wanted my passport to do the transfer.
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February 2023 by nison bab
Worse phone answering in United States. Closed all my accounts
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January 2023 by Maria Ramsey
I understand that this branch was not rated well. Well my opinion, I find them to be one of the best near me. I’ve visited the Queens Blvd branch in Elmhurst and never happy with their service. For one, their ATM machines located in the lobby always have something wrong. I inserted my card on 2 separate occasions where my card took almost 3 minutes to cancel and release after then telling me the machine is down. Knocking on the door because it had not opened yet, I was told to wait until the bank opens. Nooooo, go to the back and reset, and release me card. I was not happy with response of a suites Asian gentleman. Therefore, I will continue to visit the Rego Park location. The tellers are pleasant, and take their time if you need to ask a question.Maria
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December 2022 by Julia R
The best experience at this branch with a special shout out to William Zhang. If you want responsible, attentive, responsive and just overall a great banker to work with, William is your guy at Chase in Rego Park
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November 2022 by Yinhsu Liu
3 min left til 5pm and they closed their entrance to tellers. I understand you want to get off work asap but don’t you want your customers to make transactions so that you all keep your jobs??
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November 2022 by Berlia G
Chase Bank for me is one of the best bank, but the manager of this branch, Abdool, is insensitive, inhuman, has non empathy.I do not know how Chase Bank has someone like him working as manager. He has none consideration or empathy for people with disabilities. Shame on him!.This is the worst chase branch I've been.Staff needs more training or better management.
