-
October 2023 by Steve G.
I had to open report that my account at Citibank was compromised and was lucky enough to be serviced at the Rego park branch by mr Sami Aslam Relationship manager he was very courteous and professional provided me with a very positive banking experience thank you
-
February 2023 by Ian Sokolowski
There's an ATM at the back corner of the 7/11 but it's not a Citibank one
-
December 2022 by Emma Miller
Dimly lit place
-
October 2022 by Rm W
No ATM this location Sucks !
-
October 2022 by Rw W
No ATM this location Sucks !
-
May 2021 by Morning Star
Good bank..
-
February 2021 by Grace Casale
Good bank..
-
November 2020 by Ash A.
Horrible costumer service, very rude and nasty staff. Not willing to help the client.
-
October 2020 by Just D Truth F.
Very rude Philippine man as a teller. I wanted to pay off a credit card with cash and he would not allow it. Spoke to me in a condescending tone. Awful branch. Should be closed.
-
March 2020 by Dixie H.
If I could give this bank a 0, I would. I withdrew money from the ATM and one of the bills dispensed was only half a bill. I went to the teller to get help and was told they couldn't replace half a bill. So I have to accept half a bill and be out the money, but they don't have to take responsibility for the sheer incompetence of the employee who stocked the ATM. Despicable customer service while we are in the middle of a global pandemic.
-
January 2019 by Michelle M.
I came in today to use their ATM , the lady next to me forgot her card inside the machine I didn't realize till after she left that the card was inside the machine. It happened to be 5:00pm the branch just closed, but there were still about four workers inside. I thought about slipping the card through the door but I asked myself" why, if there's people inside the bank I should give the card to someone by hand" anyways, I knocked for about five minutes trying trying to get their attention , when I FINALLY got this blonde ladies attention she said from a far distance " we're closed!!!" (well no sh*t! Is literally what I thought in my head when she said that), two minutes later she happened to be leaving and I'm still trying to tell her that someone forgot their card. And she was giving me attitude, what's wrong with people nowadays? Meanwhile I've been trying to get their attention for about five minutes, how sad? You know, it would have been nice for someone to come to the door , I mean there were still four workers inside the bank. No wonder this bank has such bad reviews... you hire workers like her. I was just trying to give the card to the right hands. I hope you read this tall, blonde woman. I'll make sure to post this review on other websites.
-
December 2018 by Dima B.
Awful service in this branch, disinterested and lazy, kept giving me the run around, trying to pass me on to someone else to deal with. Going to close my account after this review, not sure why anyone would want to bank at Citi, very unhelpful and frustrating to deal with them.
-
June 2018 by Thomas A.
By far the worst customer service I ever had. Aja Corley was the worst teller I have ever met in my life and I decided to close my Citi Bank account after a nasty encounter with her. Citi Bank should fire her she was terrible with everyone that she interacted with.
-
May 2018 by Ron L.
Zero stars! Worst bank in NYC! Customer service sucks and they allow customers to wait over an hour! How does the GM find this ok? In addition, staff is rude after not giving a shit- void this branch
-
January 2018 by Vladimir T.
The branch isn't open after 5 pm a single day of the week. We had to go on a Saturday when they are open 10 to 2 with only two advisors available in 4 cubicles. 6 people in the line before us.
