Costco Opticals offers a positive experience for customers seeking eye care and eyewear solutions. Many reviews highlight the high-quality lenses at affordable prices, making glasses more enjoyable to wear. The staff, especially individuals like Jamy and Jason, are praised for their patience, knowledge, and dedication to customer service, often going above and beyond to resolve issues. Dr. Park receives particular commendation for his thoroughness and efficiency during eye exams, diagnosing issues accurately and providing helpful advice on frames and special glasses for screen use. Customers appreciate the friendly and professional atmosphere, noting that the team is eager to assist with insurance matters and ensure comfort throughout the process. While walk-ins are accepted, customers recommend making appointments to minimize wait times. Overall, Costco Opticals is recognized for its commitment to quality care and customer satisfaction, making it a reliable choice for eyeglasses and eye exams.
Just wanted to say Jason at Costco optical dept is the best . I was having a problem with my glasses and he went above and beyond your normal customer service he spent a lot of time trying to solve the problem and he did I really appreciate all his efforts to figure out and fix the problem
March 2025
The staff and Dr. Park were were wonderful. Easy and quick service.
August 2024
Dr. Tony Park was amazing helping my mom get both her eyeglass and contacts prescription! When she got back home and told how knowledgeable and helpful he was with her ! Thank you Dr.Tony and costco!!??