Mattress Firm Rego Park is highly praised for its friendly and knowledgeable staff who prioritize customer satisfaction. Customers often mention the warm greeting they receive upon entering the store, with staff members like Tara, Eric, and Sharise going above and beyond to help find the perfect mattress and bedding solutions. Tara, in particular, is recognized for her patience, understanding, and thorough guidance, making the shopping experience smooth and enjoyable. She takes the time to show different options, ensuring customers feel no pressure to buy immediately and leave feeling confident in their choice. The store is also appreciated for being clean and organized, creating a comfortable environment. Customers highlight the excellent customer service provided by the staff, including managers who are friendly and helpful. Several reviews mention the quick and easy process, especially when working with staff like Eric, who makes the purchase process efficient. The store offers a variety of top brands such as Sealy, Tempur-Pedic, and Serta, with options for delivery and a 120 Night Sleep Trial® to ensure satisfaction. Overall, Mattress Firm Rego Park is known for its attentive service, knowledgeable team, and commitment to helping customers get their best sleep every night.
Great service and informative about my new mattress
October 2024
They were very profesional, knowledgeable and helpful!
October 2024
Great customer service and very friendly staff. They moved several mattresses for us to try on different bases until we were able to find the perfect one. Eric and Sharise are amazing. Thank you both
