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August 2023 by Mabel T
I went to this Mattress firm as a new mattress buyer. I didn't know the most about what I liked or what to expect. I had the most patient employee, Joe, assist with all needs and he was so kind and patient throughout the experience. It made me end up getting my mattress from this company.
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August 2023 by kiza _uzb
The worker was very polite and nice to me she explained to me all and she helped me with the purchase I hope when I get my new mattress I'll be glad too.
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August 2023 by Rich Castagna
Good selection of beds but the beds that were in the store to try felt dirty and skeevy. There were also no tissue paper to put between our heads and the pillows to protect from any germs
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August 2023 by Ben Babaev
Kyle was great! Extremely personable and helped me a lot. Highly recommend !
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July 2023 by James Ko
Cherise and Delilah were both amazingly helpful! I got a wonderful plush Nectar Copper Hybrid mattress for an absolutely killer deal at $999– it had already been discounted as part of a Fourth of July sale, and Cherise was very sweet and helped me lower the price even further. I absolutely love my new mattress. Thank you guys so much!!!
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July 2023 by Rohan Hutchinson
10/10! Great customer service and flexible payment options, Sharise helped me find the perfect fit for me :)
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June 2023 by Corinne O.
Repeat customer here. We pretty much knew what we wanted when we walked in and the sales associate, Quiara, showed us what we wanted and provided additional helpful options (which we went with). She was friendly, patient, knowledgeable and deserves a raise!!
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May 2023 by francis vazquez
Charlie at the Steinway location was very helpful and got us exactly what we needed. He answered all of our questions without trying to push anything we didn’t need. Definitely recommend the in-person experience when buying a mattress, and Mattress Firm is the he place to go!
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May 2023 by Isaac C.
I was served by Andrew. He was well informed on all the options and helped identify our needs. He was patient and helped match our price point.
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April 2023 by Edward Arredondo
Very satisfied with the service and explanation from Sleep Expert Musarat when purchasing my new adjustable mattress. Good Mattresses are pricey, but you can’t go cheap when it comes to your health.
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March 2023 by Nasir Ahmed
I had the most wonderful experience! I was able to walk about the store to see the mattresses. What excellent customer service I received by Quiarra. I was able to explain what I wanted, point out how I would like it .Quiarra was so wonderful in fulfilling my needs and not going overboard, helped me pick out just what I needed and I am so very happy. She was friendly, professional and most knowledgeable. Thank you Quiarra for all your help!!!
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March 2023 by Ramon Emeregildo
Delilah provided great service and was very knowledgeable. Thank you for your expertise in helping us find the right mattress for us.
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March 2023 by Olga Koutsivos
Melessa at the Rego Park store is amazing. She was very very helpful and so knowledgeable. Definitely recommend Melessa to other customers.
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January 2023 by Dylan Weiner
My girlfriend and I went in looking for a mattress, and our Sales Rep. Kyle, asked all the right questions, didn't waste our time, and helped us out with the best price and deal. Straight forward, honest, and quick to answer our questions. The bed came on time, easy delivery, and feels just like it did in the store.Kyle is THE go-to guy!
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December 2022 by Jackie Perez
The sales associate Kile was extremely attentiveto my mother’s needs and helped her find the rightMattress.
