-
October 2023 by Jeffrey Michaud
This place used to be my go to but it seems like there are new owner or management. The prices went up and quality down the drain. I always get the most expensive wash and last 4 times the outside of my car was still dirty along with the interior. They barley wipe down and armorall the interior and I had to go to another gas station to finish the job. Not the first time this occurred and unfortunately I will not be going back there anymore and felt compelled to leave a negative review
-
October 2023 by Ron Green
DO NOT USE EVER - Metro Lube and Car Wash - Metropolitan Ave.Been going there for years, get my oil changed on my 2014 Jetta. Attached receipt. See all the successful oil changes for years. Great car, RAN like a top, until Metro. For decades I change my oil every 4000 to 6000 miles. Mobil one, for years. Never an issue. Changed my oil at 14237 miles on 4-16. Alarms started going off in August. check engine, rough ride. Took to VW, Mileage was barely 119K miles. The window sticker clearly stated I change the oil at 119500K miles.THERE WAS NO OIL IN THE ENGINE. I have the VW report, happy to share. no leaks, all excellent shape, EXPECT NO OIL - METRO NEVER FILLED UP MY OIL. LOOK AT ALL THE OIL CHANGES I HAVE DONE HERE. NEVER AN ISSUE.I had to junk the car and spend 20 grand for a new car to fix Metros BIG FAT MESSUP!!!!!!!!!!!!!!DO NOT EVER USE
-
October 2023 by Meg Frost
Went for an exterior car wash. The hood ornament was snapped off my car before it entered the car wash. The manager did not apologize or admit that they did it, and refused to refund me.
-
October 2023 by Ron G.
DO NOT USE EVER - Metro Lube and Car Wash - Metropolitan Ave.Been going there for years, get my oil changed on my 2014 Jetta. Great car, RAN like a top, until Metro. For decades I change my oil every 4000 to 6000 miles. Mobil one, for years. Never an issue. Changed my oil at 14237 miles on 4-16. Alarms started going off in August. check engine, rough ride. Took to VW, Mileage was barely 119K miles. The window sticker clearly stated I change the oil at 119500K miles.THERE WAS NO OIL IN THE ENGINE. I have the VW report, happy to share. no leaks, all excellent shape, EXPECT NO OIL - METRO NEVER FILLED UP MY OIL. LOOK AT ALL THE OIL CHANGES I HAVE DONE HERE. NEVER AN ISSUE.I had to junk the car and spend 20 grand for a new car to fix Metros BIG FAT MESSUP!!!!!!!!!!!!!!DO NOT EVER USE
-
October 2023 by Patrick y.
Car wash is good, lube area is a chaotic cluster F. No organization cars aren't directed Rude workers. I'll go elsewhere
-
October 2023 by Tristan J.
Absolutely horrible service I live five blocks away. That is the only reason I came here. I've gotten a car wash from them before with a brand new car and thry gotten my molding. Right off from the car wash after that I still came back today because my car was extremely filthy. The car wash was supposed to be $27. I walked in with four five dollar bills. And I asked a lady can I pay half and half she proceeds to take my 20$ in 5s don't count an out in register and then charges my card 12$ without showing or asking me how much she's charging my card for a total of 12$ which makes my final total 32$ now I'm not saying i care about 5$ it's not going to make anyone rich but when i brang this to there attention the Mexican, lady with extremely bad acne started getting rowdy and loud stating that I made a mistake which is not true I did not make a mistake because I withdraw $140 from the bank and I knew I had $20 left over because I spent 120 so not only did they take my five dollars but then they got their whole Mexican tribe that's not even from America to gang up on me and say do we have a problem do u want to fight over 5$ so i ran out absolutely terrible car wash terrible people. Robbing and destroying peoples cars I'm not racist but these people need to be deported. If there gonna stay in America an think they can steal are hard earned money an threaten us that's not right.
-
October 2023 by Ashley H.
Never recommend place in FH.Service horrible in every section including rude desk person.They don't have responsibility about ruin the car so don't even bother to talk.
-
September 2023 by Oleg K.
BUYER BEWARE!!! The WORST place ever! Go in for oil change and come out with a scratched car! They scratched the side of my car while doing oil change and of course that side of the are don't have a camera to prove it. The employees are extremely unprofessional and laughed at me cause I was upset that my brand new car got scratched! After going to talk to the manager which he's never there and promised to call me ( never did) they didn't even wanted to refund my oil change payment! Never again will they see me there.
-
September 2023 by Elizabeth S.
Cashier has the worst attitude called sol was there in a incident and she wasnt able to handle the situation in a professional way. Attitude out of control
-
September 2023 by Evan B.
This really is an awful car wash. I have only gone to them out of convenience, but the most recent time is definitely the last. The inside of my car is still dirty, and they are not cheap. One time I paid for a longer wash, which required me to leave it there for about an hour, and this was the only way I could get it really clean. When you pay for THE BEST, you are really getting THE WORST.The only way to get their best is to pay twice as much and leave your car for a lengthy period of time. No thank you.
-
September 2023 by Chris Maloney
Went here today to get a patch on my tire after I ran over a bolt. I’m usually pretty hesitant when it comes to trusting auto repair shops as I’ve had some rough experiences in the past. When I arrived Mamadou greeted me and put the car up on a jack to take the tire off. He then told me that the bolt had not actually punctured the tire and there was nothing I needed to do. I’m very happy because admittedly, I’m not as much of a “car guy” and he probably could’ve told me something else that was wrong with the car to charge me some money, but he was honest and told me there was nothing I needed. I was in and out within 10 minutes. Honesty is what I value most in a mechanic. Thank you Mamadou! Will be returning for car washes and future repairs :)
-
September 2023 by M Johnson
Spent $24 for a terrible super wash. The exterior was linty and the interior wasn’t properly cleaned. Took this pic literally seconds after the “super wash”. Never going back.
-
August 2023 by Mike
Well this is hands down the best car wash in Forest Hills I can tell you that much.Maybe some of these reviews are valid based on their individual experiences but the actual machines are night and day compared to imperial and the best car wash which are on Yellowstone boulevard and WoodhavenThe car stays in the car wash for much longer because it's two to three times the length of the other onesThe price is pretty much the same give or take a dollar or two You get way more for your money here plus they vacuumed the car quite well so my experience was good but that will vary based on who's workingFor the same price I'd rather get the better machines This is the only place I'm going to go to from now onThis place also has an exterior only night wash from 7 to 9:00 p.m for only $12
-
August 2023 by Marc M.
Went in for a simple wash and wax around 8:30AM. Cost me $17. They were thorough and did a great job. They opened all doors and my trunk, then wiped down any visible drops of water. They also sprayed the inside of my windows and wiped them clean
-
August 2023 by Michinori Kaneko
Here's some pictures of my car right after the car wash. Theres still bird poop mark all over the place. I went to complain to the lady but she said bird poops aren't supposed to come off on car washes, except I have NEVER had issues with that before with any other car washes. Yeah save yourself some stress and go get your car washed at some other REAL car wash places.
