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February 2024 by John S
Rifat was great. Amazing bank I only go to this td bank branch
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February 2024 by Richard Rivera
Very comforting and professional
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January 2024 by Michael Waldron
line was crowded, no indication of where to stand at to go to the teller
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January 2024 by J S.
Do not go to TD bank. Go to other bank. The service is very bad. The manager doesn't care anything. I don't want to give any rate(star). Unacceptable.
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January 2024 by J S
Sm Shohanul is very bad customer service
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January 2024 by hereedoth
Thanks for nothing
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December 2023 by nautta a
The worst customer service ever, I just seen the worker cuss a man that just asked him what time the bank open. Then told him go out the bank and when the customer ask why he was so rude the bank worker said u f.....g people we don't answer questions intil the bank opens but 2 people were in the bank doing transactions at the atm when this was happening . Dam you can treat a dog better than a human in stead of saying I can't help you . And the isa major bank .
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November 2023 by Nicole P
Being short staffed everywhere nowadays. The tellers do try there best . One Teller is Always Polite and Knowledgeable Her name Is Abby ! She deserves recognition! Now one of the customer service Men is Very Rude ! Compare to the other nice customer service Gentleman's!
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October 2023 by Richard W
Took 2 hours in aggregate to initiate an order and collect foreign currency.Order day - 1 hour and 15 minutes-Waited in line for 1st teller to tell me he had no experience in how to order currency, told me to go to branch manager-Branch manager told me it could be done by a teller and pointed me to another teller-Waited in line again to talk to the 2nd teller who was able to help mePickup Day - 50 minutes-2nd teller called me to alert me currency was at the pickup location.-Waited in line again to be met by the 2nd teller. 2nd teller failed to mention payment could not be made via traditional credit/debit card.-Went to get cash to exchange, then had to wait for a customer in line again-2nd teller completed the exchange
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October 2023 by Vitalii Sobolev
the service is good, but you wait in line for at least an hour, and there is no toilet
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September 2023 by Nik
Too slow for customers service and also the tellers aren’t professional… i have to wait for deposit checks even though there is 2 tellers and they don’t have any customer…..
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September 2023 by Maria
Do not order Euros from this branch, they informed me the Euros would arrive in 3-4 business days and it’s been over two weeks and I have yet to receive them.
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September 2023 by Gabriel Yusupov
Very slow to get to the tellers avarage wait is 35 minutes … i have to wait for deposit checks even though there is 4 tellers or employes behind the front desk and only one has a customer…..
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August 2023 by Akshita Sawani
One of the worst customer service ever I have ever encountered. I have requested the customer service team to help us on updating the ss and making the account available on the online banking. Guess what, it has been 3 months and still we have coming to bank in person and calling to check why the account is not visible on the online bankingAnd every time, we get a new response that this is missing , the work wasn’t done rightAnd we complain, “I am just doing my work, u can’t talk to me like that, I am just here to help”I have been coming since 3 months, like no one has a little sympathy or concern on that.
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July 2023 by Y 12
This branch was my first bank in the United States. Everyone there was and still friendly and helpful. But over all the service like a lot of others In nyc Is declining….. We need old days management back!!!The pictures speak for themselves.
