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December 2023 by Madeline Santulli
They came thru for us when our vehicle broke down far from home, they towed us home safely. The driver Zack was very professional and courteous.. very thankful for the service they provided.
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October 2023 by Lance Hoffert
I called them and they were right out there to get my vehicle and a good price i highly recommend them. One of their tow truck drivers zack is top notch and the girls in the office are fantastic
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August 2023 by Matthew Fisher
Sean was a life saver ! Very patient, went above and beyond as he helped us with our flat tire , nice to meet his dog Moca also!
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June 2023 by Joanne Arndt-Coe
On way to camping, tire came off fifth wheel. Shufelt's saved the day, put the tire back on and followed us to North South Connection to make sure we made it there safely for further repairs.
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June 2023 by Nancy Kennedy
Fast, friendly service with a good price. Repaired my tire fast.
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May 2023 by Reed Chronis
Found myself with a tire imploded 2 hours away from home, and 40 minutes from Utica. Had to find a tow company, and was in a rush to the nearest tire shop, as it was near closing time. I had expected to wait over an hour, but they arrived within 15 minutes and safely got my vehicle to the tire shop. Driver was very nice, they saved the day and my Easter!
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October 2022 by Travis L.
The owner Steve is mentally unstable. He has the worst temper of anyone I've ever met. If your car is towed by them pay your bill and get it out of their as soon as you can. They are con artists that try to get anything out of you they can. The younger towtruck driver Brad is a great kid and I can only help but feel bad as he has to know how this place is ran. SCARRY!!!!
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October 2022 by Raul
The crew at Shufelts are awesome funny and a great group of people highly recommend
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August 2022 by Roger Emmons
Absolutely terrible experience screaming in my face very hostile called my mother being disrespectful towards my mom and wouldn't let me get my possessions was forced to get the troopers to explain to him in escort me!! Wouldn't recommend to any one
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August 2022 by Kassi R
People weren't very friendly had a Lil bit of an attitude
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June 2022 by sandra driscoll
We were traveling in our Durango pulling a travel trailer between Inlet and Old Forge on route 28 when the Durango overheated and was not driveable. Shufelts garage rescued us. Their driverBrad was so efficient and kind. He went out of his way to drop our trailer at our house in Syracuse and then took the Durango to Driver's Village in Cicero. Yay!
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February 2022 by Heather Adam-Cerri
1/27/2022Today I locked my car keys nicely inside my car and went into Grandes in Holland Patent NY to eat! It was when I sat down that I realized I LOCKED MY KEYS INSIDE MY CAR!!!!I called AAA and they quickly set me up with Shufelts Service in Remsen NY!In about 15 minutes, a young man named Brad, from Shufelts arrived to help this stranded dope get back into her car!Brad had my car unlocked in seconds! Fast, friendly service!!MANY THANKS TO YOU BRAD!And thank you Mom ❤️ for giving me my first AAA card for Christmas back in 1985!!! (its been the gift that keeps giving for sure!)
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November 2021 by Michelle Nachtigall
Fast friendly service. Much appreciated!
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October 2021 by Sara Merritt
Very unprofessional and extremely rude.
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August 2021 by Mike Price
Unprofessional. If I was conducting business, I wouldn’t involve myself with my customers personal affairs or make wild accusations about what is lawful or not, especially if I didn’t understand to fullest capacity what I was talking about.
