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November 2023 by Taylor Anderson
Non stop issues with the car we bought from him, 1 month in the car needed work and continues to need work.
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August 2023 by Amber C
Paul was very patient with the multiple trips I took out to see the car and test drive it and the two different people I brought with me to check the car out. He was also very accommodating to when I was able to stop by. The car had an issue a couple weeks after I bought it and after I reached out he was able to quickly take care of the issue.
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August 2023 by Gina B.
I purchased a car from Mill St Automotive in Remsen,NY. We bought the vehicle in May within the last 2 months since purchased we put in wheel bearings, upper & lower ball joints, radiator, transmission lines. with all repairs it was $1600.00. The owner Paul sold us an extended warranty which was a joke and covered absolutely nothing. When I called Paul he said the lemon law only is for vehicles under 10 years old. Of course he sells everything over 10 years old. When I called him about the first problem he would not help us in any way. This guy is complete jerk! We are retired people who can't afford repairs to this extent. He totally takes advantage of his customers! Be aware and don't buy a vehicle from this crook you will regret it!!
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July 2023 by Paige
Paul indefinitely ruined my first car buying experience. While driving the car home for the first time, the horn did not work. Confused as to why and how it would even have been able to receive an inspection sticker, we called and messaged him. Absolutely no response. Recently we tried to get the horn fixed using the warranty that the car came with, and sure enough, the warranty company won’t cover the issue. If you are considering doing business with Paul, please listen to the countless reviews telling you not to do so.
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May 2023 by Katherine Coopy
Ended up not having the car through my entire finance. Parts just kept going bad over and once I fixed one another came up. This place sells lemons I wouldn't recommend buying unless you're looking for unreliable transportation
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May 2023 by Leafy Dawg
Ended up not having the car through my entire finance. Parts just kept going bad over and once I fixed one another came up. This place sells lemons I wouldn't recommend buying unless you're looking for unreliable transportation
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April 2023 by Thomas C
Paulie was excellent to me from start to finish. I knew Mill Street was the place to buy used a used Subaru and I am happy with my purchase.
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April 2023 by Thomas C
Paulie was excellent to me from start to finish. I knew Mill Street was the place to buy used a used Subaru and I am happy with my purchase.
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April 2023 by Amanda
Haven’t even had the car a year and I’m having SO many issues. I was definitely scammed and taken advantage of. Transmission went, it’s overheating, and many other problems….
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March 2023 by • Shea •
Haven’t even had the car a year and I’m having SO many issues. I was definitely scammed and taken advantage of. Transmission went, it’s overheating, and many other problems….
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January 2023 by Erin G
We have bought two Subarus from Paul, and we have had wonderful experiences both times. Paul is kind and respectful, and his prices are fair. Thank you for the least stressful car-buying experience we could ask for!
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January 2023 by Erin G
We have bought two Subarus from Paul, and we have had wonderful experiences both times. Paul is kind and respectful, and his prices are fair. Thank you for the least stressful car-buying experience we could ask for!
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January 2023 by Paul E
I’ve bought 4 vehicles from Mill Street. The reason I keep buying from them is because I always get exactly what I want. The cars are always as promised nothing less. The price is always fair. My most recent purchase was below book value and works perfectly. I will continue to go there when and if I need to. Paul will treat you with respect and deliver exactly what he says. There’s never any pressure just good information low prices good communication and overall respect of you as his customer. I highly recommend him and I would not do so if he didn’t treat me very well.
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January 2023 by Paul E
I’ve bought 4 vehicles from Mill Street. The reason I keep buying from them is because I always get exactly what I want. The cars are always as promised nothing less. The price is always fair. My most recent purchase was below book value and works perfectly. I will continue to go there when and if I need to. Paul will treat you with respect and deliver exactly what he says. There’s never any pressure just good information low prices good communication and overall respect of you as his customer. I highly recommend him and I would not do so if he didn’t treat me very well.
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November 2022 by Audree Pachura
SCAM ARTIST OF THE YEAR TAKES ADVANTAGE OF DISABLED ELDERLY:Paul Smith, knowing that my disabled mother needed neck and CANCER surgery, sold her a "pre-certified vehicle" withan almost $500 "bumper to bumper" warranty.It came without a functioning radio and a crack in the windshield.... not really sure how it was inspected like that. He fixed the radio and said he'd reimburse for the windshield. Next month, the vehicle overheats. Long behold severely rusted pipes were blowing radiator coolant all over.That's not the worst of it, the vehicle now needs an engine. None of this is covered by the warranty Paul Smith sold.It's sad there are such horrible people in the world that take advantage of cancer patients. What has this place come to?!?!?
