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March 2024 by Michael Schifferli
This place is advertised as an emergency care center but it couldn’t be further from the truth. I have full dental insurance. I had a dental emergency after hours. I was there first thing in the morning at 8 AM. First person in line. I was told that they might not be able to see me because of a full schedule that morning. After waiting about a half an hour to find out if they would even be able to see me I approached the desk. At that point I was told they wouldn’t be able to see me. Wow. Over the top. I felt like my old West barber would’ve done a better job for me. Stay away from chain dental places at all cost. Sympathetic empathy is no where here. I found a private guy down the road who took me in and couldn’t have been better.
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March 2024 by Jenn Rod
I’ve scheduled 3 emergency visits for my husband they rescheduled all 3 and went into the office as a walk in 1st thing in the morning as soon as they opened and they saw how much pain he was in and they denied care. This practice is an absolute joke.
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March 2024 by Satya madhu kiran
The worst I have ever gone to a hospital, especially East Greenbush branch. Thank god I haven't stuck in any treatment here, the worst response from office staff
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March 2024 by Kathy Retos
Lousey,you never called me back,all I wanted to know was was about my insurance.
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March 2024 by Angela
I cannot even describe how much I hate this place. From how long it takes to get someone on the phone to schedule an appointment, to the fact that when I showed up to my first appointment they told me it was going to be at least an hour wait and I should probably just reschedule, to repeated cancellations. They also charged me a co-pay when according to my insurance it should have been fully covered. I also declined a fluoride treatment because they told me I would have to pay out of pocket and low and behold I go check my insurance and that also should have been covered. Now I am trying to get my co-pay refunded and getting the runaround and waiting on hold for an obscene amount of time. I don't know what is going on with the dental industry right now but I can't even get an appointment anywhere else, and believe me I tried. If you have any other options with your insurance, save yourself a whole lot of frustration and go elsewhere.
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March 2024 by Wendy Narbon
Extremely accommodating, friendly and caring
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March 2024 by James Cardany
After a rough start with appointments, ( which I hear from others) I do think it's finally resolved. The last appointment I had was my first positive experience. The hygenist whom only works on Fridays at this office did an outstanding job and it was a professional and positive experience. And Dr. Gil is one of the best dentists I had the pleasure being one of his patients. And I, finally, had a great time with the office staff and had great conversations. And keynote shoutout to office staff Nelson. He remained very professional and calm with me when an earlier bill needed to be paid. (I paid it) Aspen Dental is my dental office.
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March 2024 by William Watters
I lost a crown I called and they let me right in. Very prompt and professional. Very reasonable priced. I have already scheduled another visit for a full exam. I look forward to the next visit
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March 2024 by Patricia Schaeffer
Appointment are always on schedule, technicians are always pleasant and service is always painless.
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March 2024 by Ditte Nielsen
The staff is lovely. The hygienist was skilled and I was in and out in 30-40 minutes.In the past, I have, at times waited a long time when I am scheduled to have a doctor’s exam, but today I just had a cleaning.
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March 2024 by Sandra J Collins
Evaluatwas taken care of quickly and efficiently. ion visit. Pleased with service.
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March 2024 by J E
The best dentist I ever been to. I never enjoyed the dentist as much as I like to come here. I moved out of state and drive in just for the service. For me service is everything, and so far so good and I think it’s been a year of wonderful service. I called them up after going to a no name place (respect their privacy) in Jersey (NJ) and since the visit I take the long drive but worth it.
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March 2024 by JOHn Raunick
Rebecca was wonderful and did a fantastic job with the cleaning of my teeth. She explained everything as she was working through the process and made me feel relaxed and comfortable. She made sure I was happy with the work she performed.
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February 2024 by diana pollay
Check in was great the receptionist was nice and helpful Took care of my daughter sue quickly
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January 2024 by aj kopec
At my last appointment. I got called in and the dentist was already there waiting for me. He got to work immediately and I was out of the office within 30 minutes. I’m very satisfied with the service.