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March 2024 by Anne Hohenstein
Fries great! Burger and toppings more than reliable. Shake too sweet by a lot.
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March 2024 by R. Blake Kessler
Very good burgers. Today the fries (usually top-notch) were soft, nearly soggy.
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February 2024 by Brenda Johnson
Love this chain to begin with...but best experience ever! Service was spot on, food was delicious and the music was turned down to a conversation enabling level! Always clean!
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February 2024 by Amy Beyor
Five guys is great as always...so good but the site I ordered from "active menus" is over charging compared to instore. Not very happy about
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January 2024 by Neil O'Connor
I don't normally eat lunch, but had missed breakfast and was in the vicinity at a few stores, and this fit the bill. I enjoyed a cheeseburger with fries, a coke and a chocolate shake. I ordered the regular fries, but the portion is quite generous. I didn't realize that I had ordered a double burger, but it was what I needed. The shake was fabulous. The bill was $24 and change, more than McDonald's for sure, but the portions are large, and the quality vastly superior. I don't eat out often, but Five Guys is worth the trip.
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January 2024 by Kas Rana
Once a favorite, Five Guys seems to have lost its charm with skyrocketing prices. The joy of enjoying their burgers is overshadowed by the hefty $7 charge for a meager portion of fries. Let's hope they revisit their pricing strategy and bring back the good old days that had everyone eagerly anticipating a visit to FiveGuys.
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January 2024 by Kristen Caridi
Order was delivered timely, and food tasted fresh and delicious!
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December 2023 by Jim R.
Did you know that if you use the Five Guys app for pickup, you will be last in line if you order fries!!! So on 12/22 I order five burgers and two large fries for in store pickup using their app. My order confirmation showed my order would be ready in 8 - 13 minutes. I arrived at the store 13 minutes after receiving my order confirmation. When I arrived I was greeted and asked if I had a pickup order. I told him I did and gave him my name. He Walt over to the shelf over where they bags orders and pulled my bag down and said it would be a few minutes for the fries. When he pulled my bag down, he place it on the end of the counter and I could see my order number, 83. In the mean time, they're taking fries and filling bags with order numbers 88, 89, 90. So as my burgers are getting cold, other who ordered their food after I did are getting theirs. When I questioned them, I was told it was their policy not to cook fries for takeout orders until the customer arrived because they wanted them to be hot. When I asked why others were getting their fries before I did, I was told they "were here first". "But I have a lower number" I replied and I was told that was there policy. So I paid $63 dollars for two large hot fries and five cold soggy burgers. I doubt I'll be ordering here again
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December 2023 by Mr M
Although the food is always very good at five guys, staff is always pleasant, prices are absolutely ridiculous! $20 for a burger and fries is just too much. Prices should be readjusted and more realistic.
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October 2023 by Eissa A.
CheeseburgerIt's so expensive. Like ($11.22) it didn't even come with tomatoes or onions or lettuces even tho I ask for it. It was only buns cheese and 2 patties. I can get 2 full meals in McDonalds for that price
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October 2023 by Thomas Russo
This Five Guys operation is very good. The burgers and fries are, I feel the best in this area. I am not into all the fixings that people put on a burger. No tomatoes,lettuce or onions. Just a good burger and bacon and cheese is what I prefer. This way I taste the quality of the beef and not everything else. I love the music they play and the manager does a great job of providing banter and conversations with his employees. Nice job East Greenbush Five Guys. Keep up the great work. Take pride in the fact your hard work produces a great product. Thank you.
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September 2023 by Kyle Coleman
People place an online order to pick up food and go not to have to start it when they show up to pick it ups it's already paid for you saved me what the 2 minutes it would take to place the order in person
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September 2023 by PubLic RiSk
Not really a good system for mobile ordering AT ALL. You’ll still wait behind walk in customers for your order that came in after you….this five guys isn’t it. Order was supposed to be ready for 5:39pm. I got here at that time and they served 10-15 walk-in customers. At 6:20pm I was fed up with waiting and walked out and called corporate office for a full refund. Ridiculous. Won’t come to this location again
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September 2023 by Inayah Gabbiano
Good cheeseburgers and best french fries on the planet. Ample portion.
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August 2023 by Paula
They have a guy in there named frank that stole my cat and abused him for three weeks before he let him out. He only let him out because I wouldn't let up about
