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January 2024 by Jory Hutchins
We had a fantastic experience at the East Greenbush Mattress Firm. Richard was a very knowledgeable and helpful sleep expert. We got great service and an even better price on a new bed. Highly recommend.
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January 2024 by Robert Lehmann
Richard was great. Looking for new pillows. Glad I could try them out and the sale was a bonus! Will be back for future purchases.
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December 2023 by R. N.
This is the only place I shop my mattresses. I always great Custer service. But this time it was exceptional, Ben went out of his ways to take care of my order.
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November 2023 by Greg Clark
Highly recommended. I found a mattress I was interest in online, came into store to check it out, and Ben helped me quite a bit. He found what I needed within my budget and I was in and out in maybe 15 minutes.I will probably buy my next mattress here, too.
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August 2023 by InfamousJ13
My girlfriend and I worked with Jomo, he was amazing!! We were in and out in 30 minutes and got an amazing mattress for a great deal. I would highly recommend this place to anyone buying a mattress. I would also highly recommend talking to jomo because he was a great salesman!!!
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August 2023 by Adam and Stephanie Deitsch
Very good experience shopping. Drew was patient and well informed. We appreciated that he knew what he was talking about when we asked questions and aso gave us the space to test out the mattresses and was patient while our son took a while deciding and double checking firmness options.
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August 2023 by Ivan Kazen
Jomo, the salesman, was knowledgeable and pleasant to deal with. He answered all of our questions and Informed us of what to expect re delivery and billing. Now we await testing our setup once delivered. Additionally information: the bed and motorized frame work very well and are quite comfortable. I had an issue in filing for a rebate offered and Drew another staff member was most accommodating in helping me. IMHO, if all employees were as efficient and pleasant to deal as Jomo and Drew, customer service would be more highly thought of. Cannot recommend highly enough.
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August 2023 by Brianna Jackson
Drew was very helpful with assisting me today. He was addressed all of my needs so I was able to find my perfect mattress. He was very polite and patient.
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July 2023 by Chris Z
Rich Olender was our sales person who helped us buy our new mattress. He was very helpful, informative, and patient with all of our questions. Rich was never pushy or annoyed with how long it took us to make our decision. From purchase to delivery, our experience with Mattress Firm was very positive and professional.
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July 2023 by James Bellis Jr.
Drew was very professional and friendly. We told him what we were looking for he showed us our options and answered all of our questions. We actually moved our purchase for a better quality mattress, box spring and frame. Delivery time was very quick to meet our needs.
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July 2023 by Kathleen Graziose
Richard Olender helped my fiancé and I find the perfect mattress for an excellent price. He was patient and attentive and showed us several different options that would meet our needs. Richard answered all of our questions and provided us with outstanding service.
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June 2023 by Sara Massa
Drew was great to work with! Very knowledgeable about the various mattresses. Drew was not pushy toward me spending more than the range I aimed for. He was friendly and says it’s best when customers choose whatever is most comfortable for them.My almost 2 year-old daughter and I tried out a few mattresses. She loved jumping on them and rolling around. We got a memory foam, so I’m letting it expand for a couple days as the directions recommended. Looking forward to trying it out!
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June 2023 by Sharon Cassidy
Andrew was very knowledgeable and professional. Jim and I walked in looking for a mattress for our Motorhome. Bought the Dove 10" memory foam. At this time I can't review the comfort level. Have not received it yet. But very happy with the store and Andrew.
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May 2023 by Mike Dimin
Shannon was wonderful. Very knowledgeable and professional. We walked in, knowing we needed a bed but not quite ready to buy. We walked out with the promise of better sleep. Thanks Shannon for all your help
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April 2023 by Shakeira Reese
We purchased many essentials for our new home. Andrew was very knowledgeable and professional. We will be returning due to the quality customer service.
