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April 2024 by Mark Goodall
Had the worst Burger I've ever had today at McDonald's Quarter Pounder with cheese supposed to be cooked fresh definitely was not cooked fresh the screwed up they said their bun steamer was down this is North Greenbush McDonald's I would stay away from there it was horrible. Plus went there yesterday the service was so bad I waited for 10 minutes at the counter never even took my order play Stephanie has an employee problem people speak in Spanish not understanding English it's like Joe biden's McDonald's McDonald's from hell stay away from this place not good.Wheelchair accessibility: There's plenty of wheelchair accessibility at McDonald's.
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April 2024 by Jen Tymann
I worked at this mcdonalds for over 10 years before yall went back to corporate your employees leave people at the speaker for over 10 min before asking them to hold on ask for burritos at 920 am today and get u don't have them cause Noone can make them yet there on sale and take literally 5 sec to roll..hmm also quick to close thw windows with no hello or thank you and no napkins or condiments get on the game.this is riculous customer service
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April 2024 by Nikkie Dominy
I'm not happy with the service I received that McDonald's today. Their manager failed to update the POS system, Which prevented work flow to work efficiently, And resulted in several customers not getting their orange juice. These customers are left with no refunds or compensation just a replacement drink which probably led a difference of $2.50 Lost from their wallet forever. When I was told that there was no orange juice I was told by someone who doesn't speak english, The language gap prevented me from understanding what she said and vice versa, i asked for money back, and she brought me a lemonade, which I didn't drink, and since she didn't speak English, I didn't stick around to get my refund, since I already waited 10 minutes for my food, and I was in a rush... this turn of events could have been circumvented with better management.
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April 2024 by Sue Barton
Drive-thru and then went into use the restroom. My food was cold and staff seem half dead. This was during peak lunch hours. Not sure what's going on in there. No soap in the restroom so wonder how staff are washing their hands?
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April 2024 by praneetha patnaik
I come here almost every day and place my order through the app. They provide excellent service usually. Not much waiting time nor incorrect order.But today, 15April2024, there was this lady at food handout window, window #2, in the drive thru, she was very rude to me. Firstly she got my order wrong. And then when I drove around and came back to show her, she said I was wrong, and when I opened my app and showed her the order, she shrugged her shoulders, slammed the window door. She was very rude to me. And I had to ask her again for a straw.Informed the manager but the way she behaved is really forcing me to write a review because I definitely don’t deserve such bad attitude from her.I hope the management looks into this.
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April 2024 by Renz Francis
Went there this morning waited over 7 minutes for a frappe only to be told the machine was broke.Had to cancel and ask for a refund always something with this
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April 2024 by James Parker
Went at 9:45 p.m. and the fries were undercooked but the service was pleasant.
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April 2024 by Debra Crompton
Got in short line.... left after 45 mins. Bad bad bad everything.
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April 2024 by Shana Myrick
Cashier very rude and unprofessional
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March 2024 by Tyler Turner
Place is a joke sit in like for 20mins. Pay $40. Wait at the window for another 15mins get home half my order is wrong. Gave me a bunch of chicken nuggets and French fries that were cold and soggy. 0 out of 10
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March 2024 by Darrin Michalek
i cant even give 1 star to service. fire the entire crew and start fresh.
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March 2024 by Matthew Krisanda
This had to be the worst McDonald's I have ever been to. The receipt machine was broke so they were rudely yelling out people's orders , the shake machine was (broken) so I couldn't get my daughter her shamrock shake, they had a full dining hall, of people still waiting for there food. The drive through was out ragesly long and one customer received attitude from the manager himself because she wanted a cup with out liquid in it. My food was not only cold but waiting for 30 mins they gave me a sandwich I asked for with nothing on it at all . I will never return here again.
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March 2024 by Nicole Bullock
Went for breakfast, kiosk not available, had trainee/new person on register, didn't really know how to put order in didn't want to ask for help but my husband waved over anther person to assist. Get order fixed,but order a medium coffee carmel light and sweet get small, they take back to get right size, but no carmel, another takes back and no cream or sugar.By this time we have eaten all the food. I kid you not it took 4 people to get a medium carmel,light and sweet coffee. Meanwhile the manager/district manager is just walking around with plastic gloves on and did not assist the workers not one time. SMH
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March 2024 by Christina Laraway
Should be no stars. Employees should speak some English. On any given day they might be closed or drive thru only.
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March 2024 by Tobias Dubay
Some how the people here made a way for a McDonald's to be worst than just food that's bad for you. The staff are jerks. They have to open their drawers with crowbars. If they mess up and you ask for a redo they tell you to F off. And somehow they mess up chicken Nuggets. I just got some with frozen insides. As well as this rating I've sent a email to McDonald's corporate. Hoping this place will be gone soon
