Michael’s is a reliable craft store known for its friendly staff and wide selection of supplies. Customers appreciate the helpfulness of employees, such as Jada, who offers knowledgeable advice and great suggestions for projects like costumes. The store provides a variety of craft items, including yarn, paint, frames, markers, and balloons, making it easy for customers to find what they need and bring their creative ideas to life. The store’s atmosphere is pleasant, with a welcoming smell reminiscent of cinnamon. Additionally, the staff is accommodating, especially for framing needs, with employees like Shelby demonstrating expertise and helpfulness. Overall, Michael’s offers a typical shopping experience with good sales, friendly service, and a variety of craft supplies, making it a good place for both beginners and experienced crafters to explore their creativity.
Staff is lovely, sales are good. I wish they had some more diverse stock for crocheting tools, but, I can’t complain. This location is exactly what can be expected with a Michael’s store.
August 2025
Michaels has always been very accommodating of our framing needs. Shelby at the Rensselaer Square shop was exceptionally helpful and knowledgeable.
July 2025
Crystal helped me get balloons and personally went out of her way to help find each individual one! As an insta cart shopper she made the process so much smoother! Thank you:)