PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The company provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up at their local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption services. Reviewers have praised the outstanding service and knowledgeable staff, particularly an employee named Katherinne. PetSmart is also appreciated for its convenient one-stop-shop experience, with a Banfield veterinary clinic located within some stores. The company's reward program and periodic sales and special offers are additional benefits for customers. While the in-store pricing may be a bit confusing at times, PetSmart is generally seen as a great place to fulfill all of your pet's needs.
Natalie K was extraordinary helpful today. Natalie went way out of her way to find what I wanted as it wasn't on display yet. It was still wrapped up on a shipping pallet. Thanks again Natalie.
May 2026
All store employees are friendly, polite and respectful. We are taking the obedience dog training and the classes are fantastic. Ordering online is also a great experience.
May 2026
Dan is a very nice gentleman called me about my online order being out of stock and he was able to fulfill the order for me within the hour. Very kind and helpful! Thank you Dan !!!
