9:30AM - 9:30PM
873 Loudon Rd, Latham
Variety Stores
“I like Five Below. They have reasonable pricing and tons of interesting stock in the store. There is a huge selection of various products (in a relatively medium size store) including clothing, womans beauty products, odd electronics, pet supplies, candy, party supplies, and most important to me, toys.
I collect toys and also use them in creating my own art and swing by once a month to see whats new. I always find something I want. Right now 1980's toys and miniatures are popular, and Five Below has lots of both! I was so happy to find mini plastic lockers (with a little doll) that I bought four because I have an artistic concept they are perfect for.
I'm giving a four star review because of the greeting, staffing and overall state of the store. Every time I go in the store it is in complete dissaray with merchandise. Frieght boxes to be put on the shelves are on the floor everywhere (but I may just be consistantly arriving on days they get a shipment?) The shelves and pegs are absolutely packed to the point you can't easily shop and there is actually too much to look at. I know that sounds weird but it really is overwhelming. I'm pretty sure that inorder to see everything there I would have to stay overnight.
As far as the greeting, please stop making the staff scream "Welcome to Five Below" from wherever they are in the store every time someone enters. It's not neccessary because:
A: I know what door I walked through
B: it is completely not genuine and everyone knows it. There is no way it will ever increase my spending.
C: I cringe hearing it because I imagine the employees vocal cords are raw. Im sure there are lots of worker comp cases for that.
In conclusion, please hire more staff at a livible wage so they can stock and more genuinely greet me as I browse. I will still encourage everyone to go to Five Below because of their neat cheap items, but be prepared to stay a while or visit multiple times. They also have the biggest selection of candy and snacks so you won't starve :).
Enjoy your Five Below shopping adventure!”
“After going to the Apex Bumper cars I went to five Below and we saw Isabelle Jerome and Savannah Jerome we Brought Pink cup with baby cutie blanket is that nice from Savannah Jerome.”
“⭐ Five Below – 131 Colonie Center, Albany, NY ⭐
Friday May 30,2025
Shoutout to Kristina – a Rockstar Training Manager in from Massachusetts ?
I want to share my unexpectedly awesome experience at this location, thanks to an incredible employee named Kristina, who was visiting from Massachusetts. She is a training manager, and honestly, Five Below is lucky to have her.
Here’s what happened:
By mistake, I accepted a 19-item DoorDash shop for Five Below—thinking it was a Five Guys ?.
I dreaded it. My last three Five Below shops at other locations were awful. I’m a professional shopper, and in those stores, items were scattered with no clear layout. It was stressful and time-consuming.
But this time, I called ahead to the Colonie Center location to ask if someone could assist me.
To my surprise, Kristina herself answered the phone. She was kind, calm, and immediately understood my dilemma. When I arrived, she personally guided me through the shop—something she absolutely didn’t have to do. She was beyond helpful and made the experience seamless.
Since DoorDash gave me 30 minutes to complete the shop, Kristina used that time to walk me through the store layout and explain how everything was organized. In just that short window, she gave me more clarity and support than I’ve ever had at any Five Below store.
Five Below corporate: Kristina is a gem. If your company plans to keep partnering with shopping platforms like DoorDash or Shipt, consider putting her in charge of store layout strategy or shopper training resources—because she gets it. And she deserves a raise, too. ?
— A grateful DoorDash shopper
~ Katrina”
“Went there for the first time ever today, and I am super happy. They sell manga, posters, graphic tshirt, toys, and candy at low prices. I bought the Death Note manga today :) Definitely coming again”
“Fun, clean, good flow, many products are $5 and $4 dollars. Really have to watch the prices. Products never stick around long. When they're in the front seasonal section on the right and only a few are left, they either get moved to the back or on a table in the front, on the left at a discount price. They also have separate standing racks that are separate vendors. Not affiliated as a five below product. They are a vendor product. Will vary per store. Be careful on the purchase.”
“This fye is the best one I have been to in a long time the workers are so nice and helpful. They helped me find exactly what i needed and even gave me some tips. I will definitely come here more often with my friends and family.”
“I love this place. It is in my top 3 favorite stores. The workers are very friendly and helpful! The store has a great and broad selection of items, candy, etc. This is a great place to have a shopping spree at as well!”