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February 2024 by Terese O.
I am not handy or knowledgeable about home repair but occasionally have to fix something myself. When I used to go the big box stores, it was often hard to find a staffer who would correctly answer my questions so I was sometimes sent home with the wrong product. At Williams, it's easy to find a staff person, they focus on and understand my questions and take time to explain well, and I always leave with the right item for the job and feeling much more confident about it. The store also has lots of cool useful things I hadn't come in looking for but am glad I found in addition to finding the thing I need. It's a well-stocked, well-organized store with super-knowledgeable helpful staff.
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October 2023 by Alix Furey
They carry good products and are friendly helpful people. However their services are problematic. We tried but they could not help with a remodel, didn’t understand our need for a specific vanity design, thought the plumber had made “a mistake” in sink placement. And the contractor who they recommended for the job never returned our messages after his initial visit AND instructing us on what materials to purchase from Williams. So we have materials, no contractor, no design and have to start again!
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August 2023 by Daniel Riemer
Great top quality materials along with many many other household items!
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August 2023 by Alexander Westerman
If you're on the lookout for a top-notch hardware store, look no further than Williams Hardware in Rhinebeck, New York! The staff is superb, with a team of polite and courteous professionals who are always ready to assist you in any way they can. They are knowledgeable, friendly, and go above and beyond to make sure that you have the best shopping experience possible. The products on offer are competitively priced, and each item is well labeled and easy to find. Whether you're a DIY enthusiast or a professional contractor, Williams Hardware has everything you need to get the job done right the first time. With great prices, such a large range of products, and a team of friendly experts, it's no wonder why Williams Hardware is such a popular choice in Rhinebeck. I can't recommend this business highly enough - so head on over to Williams Hardware today!
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August 2023 by Gary Glancey
Bought pressure treated lumber at lumber desk, then took lumber yard copy to bld 6 as I’ve done for over 40 years. Had to look for a person to help, expecting they’d walk up the hill to area where lumber would be. Had to help myself because nobody came. There were absolutely no 1x4 treated lumber of any length. Not the customer service you expect. This was on a Saturday morning .
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July 2023 by Geo Travels
This is definitely a great place to go for your lumber and woodworking needs. Thanks for the great help and suggestions.
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July 2023 by Vic Collazo
You have to appreciate the local hardware store. Are prices going to be a bit higher? Yes, but the service and quality you receive are much better than the cookie-cutter large home improvement stores.
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June 2023 by Maureen Frances
Great hardware store. I have to stop often for house stuff. Friendly staff.
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May 2023 by Alan Mingen
Always a nice place to go even if you aren't even looking to buy something. Friendly helpful staff. Good selection of things.
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April 2023 by Claudia Anderson
I like the big box stores, there was always someone here to help you find what you're looking for. They have competitive pricing.
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April 2023 by Shawn Tatro
Great selection. A good old fashioned hardware store with helpful staff.
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April 2023 by Russell Coon
Asked for help in paint department but nobody showed up after 20 minutes of waiting. Then went to plumbing department again nobody there to help customers. Could have gotten better service at lowes or home depot. So much supporting local business.
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April 2023 by tom omelia
Need to replace the building numbers so we can find what we're looking for, need more motivated workers to help customers load materials in the yard, most of the time the workers do great and other time's some workers don't really wanna help out.
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April 2023 by Dennis Hallock
Been shopping here for 20 years. Dont know what happened? But employees very obnoxious and have no patience. With lumber and plumbing dept the worst! Oh well! Back to driving to poughkeepsie home depot!?
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April 2023 by Steven Thorbjornsen
Extensive inventory. Friendly knowledgeable staff.
