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November 2023 by Erik Acevedo
My review is based off the interaction with the employees and the process of leasing my vehicle. What someone pays for a car there so much that goes into it that every person is different. I will say there were no hidden fees and the car I wanted was actually discounted. I didn’t see any cars that were marked up.Ruge is a small laid back dealership. Coming from NYC there was a different vibe here. I emailed Kyle and told him my lease was up in 2 weeks and I wanted to lease another Ford F150 and showed him which one. He was nice and professional asked if I was coming in but I don’t live too close and I’m always commuting to work and they closed around the time I usually get back he agreed to send me some numbers. After some back and forth we also had Will in the emails who was the Financial manager. We made sure I got all the incentives I qualified for and agreed on the first payment. I decided to send my wife in because she mostly drives it. She said Kyle was amazing showed her the car and everything new she will be getting. He didn’t once discuss financials that was between me and him. The only thing she had to do was sign some paper work so when we had to do credit checks she was ready to go I just had to come in.On the day I had to finalize the paperwork I was cutting it close to closing time I told them just have the papers ready. They had copies of stuff my wife took in for me and she was showing up early to do a final car tour to set it up the way she wanted. I got there they were ready for me with papers out and I was able to just sign everything I needed. By the time I was done my wife was finished with the truck and she signed her portions. Will was nice enough to give the kiddos some coloring pages to keep them busy and we were out of there fast. Car was clean and gassed up ready to go. We appreciate Ruges and recommend them to anyone looking for a new or even used car. We hope to do more business in the future!!Thank you Kyle and Will.
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November 2023 by Kelly Nielsen
We were in the position where my car needed extensive repairs or I needed to get a new one. We are on a tight budget and we were stressed about what decision to make. Dominic listened to every concern and found us the perfect car for our lifestyle. Will helped us with financing and four days later, I drove off the lot with my new car and a calmer state of mind.
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October 2023 by angie burgos
Ruge's has amazing customer service and our sales rep Dominic was incredible. They took care of us quickly and with great attention to detail. Every question was answered and in a few short hours we were driving home with our dream car.
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October 2023 by Marisa Ricci
Wonderful experience. Everyone was very helpful and patient while we got all of our things in order. This was a first time buy for our son and Ruge's couldn't have made it easier. We are very appreciative.
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September 2023 by Chuck Henry
Everyone that I met at the dealership was great and made me buying a new truck one of the easiest vehicle purchase I’ve had so far and would recommend them in a heartbeat. You won’t be disappointed if you check them out for vehicles
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September 2023 by Corey McEnroe
My Wife and I just bought a new Bronco Sport and it is amazing! We were taken care of by Dominic Arena and he did a fantastic job. Everything throughout the process was throughly explained and yet it did not drag on. He was also able to help us out with the Ford Bronco Promotion which was a great deal! We are really happy with our Bronco Sport and would highly recommend using Ruge's Ford of Rhinebeck the next time you want a new vehicle.
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September 2023 by Ian Holmes
They were extremely helpful with the entire process of getting my new truck and were very accommodating as I was racing against the clock to be somewhere. Todd went out of his way to make sure I got exactly what I needed, no games here, just total professionals. Highly recommended, thanks all at Ruge's Ford!
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September 2023 by Fadel Kasbar
I purchased a F350 Lariat Dually from Ruges Ford. The dealership has a small town feel to it which I really liked. It was the best experience I have ever experienced at a dealership. Kyle and Will were amazing! My salesman Kyle took his time showing me all the features on the truck. The truck was filled up clean and ready to go when I got there.Will with the finance department was a smooth process and no hidden fees. I will definitely be coming back for my next truck. A+ rating!
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September 2023 by Paulette Saccoccie
I had a great time with the team at Ruge’s Ford. The team was so helpful and I didn’t just talk to one salesman, I talked to 2 and the finance department. Also was told by my main salesman (Kyle- ask for him he is great) if I had any questions to call or text he would be more than happy to help!
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September 2023 by Michael Messineo
Amazing buying experience at Ruges Ford. I’ve dealt with countless dealerships and this is one of the best. Starting with my salesman Dom Arena to the business Manager Will Brownell. Exceptional professionalism and attention to detail shown by both throughout the whole process. I highly recommend Ruges Ford and I look forward to my next purchase!
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August 2023 by Brandon Stoner
These guys came through! Dom is without a doubt the best car salesman I've ever met. Accommodating and a straight shooter from the moment we walked in to the moment we left. Did a trade in and got a new car that seemed impossible in about 4 hours. Keep up the good work guys!
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August 2023 by Tara Duggan
Would definitely go there again to buy a vehicle. I was impressed with how everyone worked together at the dealership. Everyone was friendly and helpful. If they have the vehicle you want, they are worth the drive. Thank you to Dominick, Frank, Todd, Will, and Joe.
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August 2023 by Paula Mandracchia
Thank you to everyone at Ruge's for making my experience positive! Kyle did a fantastic job of guiding me through my first new vehicle purchase, a Bronco Sport. He was responsive, straightforward (particularly with pricing - no games), knowledgeable, extremely patient and very friendly. I feel like I got a fair deal and learned a lot in the process. I live out of state, and Ruge's handled everything for me - no surprise fees or unexpected issues. As a matter of fact, we made a bit of a road trip out of the experience and Kyle pulled four chairs for family members up to his desk at one point! We included him in our celebration pics with the new car! The purchasing process did take many hours, so plan ahead for that.
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July 2023 by Dominick Lofaro
Just made another new truck purchase at Ruge’s Ford in Rhinebeck. They make buying a new vehicle easy. Everyone was very knowledgeable and friendly.
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July 2023 by Gerald Irwin
Thank you Ruges Ford location in Rhinebeck N.Y. Dominic Arena and his Finance manager Will did a great job. Great sence of humor in the entire building which is everything to me. "Especially" in today's times!! Never went to buy a car but saw a nice Mustang GT and changed my mind. My schedule was a little crazy and the dealership was 1 hr and 10 minutes away on the other side of the river. They got it done with a great speedy process. Service department has a pretty good sense of humor also.
