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March 2024 by Camron Berrian
The employees here are great! Regina always has me in and out, hassle free. Will definitely be a returning customer!
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March 2024 by Natalia Martinez
Great storage and easy access, sad to go!
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March 2024 by Marco Hernandez
Jesús was a great help.
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March 2024 by Ashley O'Neill
I absolutely love this location. The customer service is top tier and the staff is not only friendly but professional. From registration to execution.. this is the location I’d recommend to anyone. I recently had surgery and was unable to lift much anymore. I called and spoke with Regina who is a manager about my personal situation. She did her due diligence to get me another unit that was sufficient for me. THANK YOU Richmond Hill team and Corporate for your kindness and empathy. Sincerely, a happy customer. God Bless.
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March 2024 by Marbonta A
Establishment is clean , very secured , helpful staff they are on top of everything going on . Great service ! Thank you .
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March 2024 by Aries 1980
Price went up 3 x"s in one year. Hours of operation are not convenient at all
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March 2024 by Stephanie Solis
The only time they provide great service is during the moment of enrollment. I am convinced these reviews are not coming fromdirect customers. How is it possible that a storage company has hours that follow most New Yorkers 8am-5pm work schedule and then when you arrive at 530pm-545pm they’re already closed. Absolutely ridiculous. The app and website states they’re opened till 6pm and state there’s access until that time, after rushing there after a long day at work just for them to tell you they’re closed at 545pm just shows how poorly this business/location is ran. Might be worth investing into people who actually want to provide actual customer service.
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March 2024 by Vanessa Tamayo Rodriguez
Great costumer service, Regina is amazing!!
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March 2024 by Omar Garcia
Good customer service!!
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February 2024 by rat ced
Great customer service, they really work as a team
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February 2024 by Yaneysi R
Regina is Amazing! It took literally 5 mins to decide this was the best option! Really recommend this place. Thank you for everything. First time getting storage and had the best experience.
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February 2024 by Lisa Luv
My sales expert was amazing truly had customer service skills and communication skills
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February 2024 by Syed Musa Bukhari 110
Great service great ppl ! With them since 3 years
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February 2024 by Amilia Ameen
It was such a pleasure to deal with Regina, she made the move out with such ease and helpful with all the process. Thank you for everything.
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February 2024 by Nilson Penafiel
Amazing customer service especially from Regina. She was very kind and patient. Prices were affordable. Place was very clean. 10/10. Will absolutely use again.
