-
February 2024 by Aneta Mala
I went there on January 30 2024 to buy a charging cable. Just a cable. The guy asked for cash in the amount of 43.55 . I did not have cash, so i paid in my visa. He did not have a receipt for the transaction. He took a screenshot of the computer. Then I check store across the street and the same cable is 10 $. I went back to return the cable, but they did not put money back on my card. I just called my bank. THIEVES! !!I would call police if I have time today because this fraud has to be investigated and out of bussiness with banned licenses to do any business. SINCE the girl working there before tried to change my service to more expensive but my friend get me already the service I had so I have witness I will contact Better Bussiness Beauro. AVOID this thievery place!!!!!!!
-
January 2024 by lx
Don't buy anything there. they trick people. they scanners. worst place I have been terrible service .
-
June 2023 by David Lopez
They add extra fees, the employee GELI stated that, since they are a third party seller they charge shop fees. A line change would cost you around $30 but they charge $40 more on top of the $30. And federal taxes are included also. I ask politely about the store policies and gave no answer.
-
June 2023 by Four Twenty
Last place to go is this plz save the headache.New staff is needed ASAP
-
May 2023 by Jack
I would give zero stars if I can......... Two times now I go to this location and the customer service is the worst......... I don't know how they are getting bisnuss but this location they should all be fired if they worked for me... The owner or manager should seriously think about retraining or just fire everyone.......... The worst experience ever...........
-
February 2023 by david torres
Terrible customer service! There’s a woman who services here and I was there a while back trying to pay my phone line; however, she was completely oblivious and even suspended my line-she got angry. I had to call metro. I tried coming back a while later again to the same store and the same lady refused to attend me. She told me that there was no service and did not help me in any way or form.
-
February 2023 by Jb Jbr
Great services good customer service great deals very helpful
-
January 2023 by karla sanchez
i’m so glad it’s a new rep working at this location. she’s so helpful and charismatic really enjoy her customer service. will never go to another metro store again.
-
January 2023 by ronald miller
Great experience here got my 2 phones upgraded here agent was very helpful thank you I'll be coming here for phones and staff
-
January 2023 by Nanii Blanco
Don’t ever go there I went to pay my bill and the cashier tried to steal my money and I caught her changing my plan 6 different times and when the police got there she tried to hide the box cutter and lied about everything but I had text messages showing what she was doing and when I asked for a refund she pulled a box cutter out on me and kept screaming she was going to kill me don’t ever go there they are stealing money it was a light skin Spanish girl with green eyes and long black hair don’t go there I’m pressing charges
-
December 2022 by Omar Rivas
Don’t buy here this place is a scam they charge u extra prices here and when u call metro pcs customer service they tell you that they have a different price and that it’s overcharged they should shut this place down wonder how many people they take advantage of :(
-
June 2022 by CG
You choose the store to pay your bills but they charge you 4 $.For the service, better to pay online.
-
February 2022 by William Contreras
The new staff at this location is Phenomenal! Never had a bad experience. I come monthly to pay my bill and every time I need help.
-
December 2021 by Paul Duperier
I always break my phone so I need a new phone constantly.. always come to this store for great service and amazing offers!
-
September 2021 by Jimmy Gonzalez
Thank you Metro Plus for you service constantand total service. Thanks !!! 119 Jamaica Ave Richmond Hill NY 11418
