March 2023 by Nik G
Don't go there, if i can give the place zero stars for the customer service I absolutely would. Firstly while I was talking to a person name Raj who knows if that is his real name or not claiming he is the manager, not even certain why someone in management doesn't know how to talk to a customer or have an idea what Problem-solving is, he was completely unprofessional and not even willing to listen to the problem i was having in receiving my money, mind you - I had my non expired id and the reference number, and all he kept saying is i can't help her not sure why she wants to talk to me. I am paying customer never once have i been so rudely ignored while trying to conduct a transaction through moneygram services. Also, after ignoring my issue like the good manager he claims he is, after my husband spoke to him he went slacking of into some corner never to be seen again. If that is how you run a business with a hire like that I understand i will take my business elsewhere, no problem. Just know if you are looking for customer service with a lackadaisical approach then yes this is the perfect place to handle all your financial needs and if there is any problem don't ask management who works there cause answering questions is very problematic task to do, especially with customers, nevermind it is his job.
