-
December 2023 by uzma sk
Un professional staff and manager in this post office.
-
October 2023 by Rey Ben
The worst customer service of any post office in queens, they try their best to negate service to customers, they seem unwilling to do their job .
-
October 2023 by Edith Trevino
During my first passport appointment the one person in charge of passports didn’t show up to work. During my second appointment, I had to do a 30-45 min line and the staff was really rude. I overheard another staff member speaking horribly to an older person that said he couldn’t hear her well. She placed the Closed sign on the window and left him talking. He just wanted her to write the price of stamps because he couldn’t hear well. The worst disrespect I’ve seen towards an elder.
-
October 2023 by Justin Medina
Super rude customer service. Especially from the female Asian worker
-
July 2023 by Evelina M.
Never had any problems with this post office. Staff is kind and friendly.
-
April 2023 by Meena Singh
I don't usually leave reviews but the behavior of the workers is very unprofessional...when a package comes and it a bit heavy they return your package to sender...a few of the mailmen are really good especially the Trinidad guy...the manager is worst cause he does the same thing...if they delivering to an address for 5 yrs how all of a sudden when the package is big address not found...a bunch of lazy sorry excuse of workers our tax dollars hve to pay and they don't serve us properly...I am very disappointed in the government to encourage such unprofessional behavior...worst post office...the clerks are rude...very rude
-
February 2023 by Lilo Lopez
If you can avoid going there please. The cashiers and supervisor Ms. Gonzalez are extremely rude and unprofessional. Very disappointing.
-
December 2022 by Louie Solivan (Louiejr2988)
They losing my mail or they stealing it someone should investigate them
-
September 2022 by Mariano Valencia
Many packages are marked as delivery and they do not arrive, Several times it has happened to me that I do not receive the packages. please do better services. We paid, I called twice different day and answered.
-
August 2022 by Rotem R.
Terrible costumer service!! I had a package sent to my house and the mail person have checked in that my package was dropped off then took it back to the post office and returned it to sender. For 2 weeks almost everyday I been calling the location it was in and I keep given every excuse in the book into why they can't tell me exactly what's going on and keep trying to get me off the phone and saying they will get back to me within a few hours. Over 10 times I have called and always same story and never got a call back from anyone! Not even up to today never gotten a call!! Horrible costumer service the girl that picks up the phone must get fired she can't ever do a simple task needed of her!! Extremely unprofessional.
-
June 2022 by Alex Nunez
No the worst post office experiences I’ve ever had in my life the manager was very rude to me she walked away from a sheep are hand in my face she disrespected me in front of everybody who was there and I don’t appreciate that I have a personal problem that I was really needed her help with to see if he could solve for me and she no problem told me that my problems are not her problems and that she cannot help me that is unacceptable everybody who works at a public building needs to be able to help somebody
-
April 2022 by عبدالوهاب دحبيل
Receive this envelope open an empty whoever responsible for this route its thief And have no responsibility for his job I hope whoever ruling that’s post office do something about it about everything how many times I receive mail is not even mine
-
March 2022 by Nicole NOTIZIE e AMICI
One of the worst post office I ever been to. First off: don’t they all get the same federal founding? I ask this because it’s ugly and as a customer the “looks” should matter also. Second expect for a very professional and nice Indian looking lady, the others workers there are awful. They don’t pay attention to your request, if they have to add stamps it seems you are asking the life out of them (isn’t it selling stamps one of the main reasons one goes to the post office? Asking for tariffs and put stamps??? Well over there it seems almost an impossible task!!)…. They are rude and it’s clear they hate their jobs. Why don’t they go do something worse then and leave the jobs to people who want actually do it??… it’s not that hard to be nice to customers. Except that lady who is good, the others younger ones are terrible at their jobs.
-
February 2022 by Priscila Hikari
I have been living in the area for 2 years now, my experience with this USPS have always been disappointing. They constantly miss the delivery of important and legal documents and once failed to deliver my check (for rent) which made my life 100% more stressful than it should have been. I am looking to move out of this area for many reasons but this is high on the list.In Feb 2022, I went to the facility in person with my partner to ask about an important legal document they claimed to have attempted to deliver on January 31st. At this point, there were no letters/mail delivered to anyone in my building for a week or so. We called USPS headquarters and they told us our letter was in this facility. We came in and the staff in this USPS said it was out for delivery instead. They clearly do not care to update claims or tracking information ever. My partner kindly asked to see the supervisor, a female (CIS or TRANS idk) to ask more info and let them know we would need to file a complaint. She/He/They showed up with a terrible attitude saying "LET (the complaints) THEM COME!" I do not understand why a supervisor would have such pride in being bad at her/him/their jobs.Those two years, I got by using big company services like Amazon that knows how bad this carrier is, so I would not have to worry every time they failed to deliver something because Amazon would automatically refund me. For smaller companies or other sellers I always had to file claims/reports.
-
February 2022 by victor ramdeo
This is the most Horrible post office on Jamaica Ave, the people who works here always have an attitude and nasty. so disgusting.
