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March 2024 by Arturo Navarrete
Best Auto Body Shop!!! Did an amazing job restoring my car back to normal. More than normal, I should say. I felt like I had a new car!!!!
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March 2024 by Carlos Castelan
100% recommendable
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February 2024 by Santos Davila
I went in for a photo inspection, they are very nice and fast. I highly recommend this place
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February 2024 by John Postel
Great work and office staff is great also I went back for a request and still got great service. I'd go back for sure.
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December 2023 by Howa A
I brought my car to them after accident and the process of getting estimate and repair time was fast and painless. Lori and Chris explained exactly what was needed to be done and how long to get it repaired. If your like me and hate dealing with insurance company's then this is place to go. They took care of everything with insurance to get it done properly. When I got my car back it looked just like I just bought it nine years ago. They even cleaned out my cup holder that had stains in it. Great place to get your car done HIGHLY RECOMMEND IT. Best of all promised car would be done by Fri but they got the car back to me on Wed two days earlier great service and turn around time.
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December 2023 by Jorge Mendez
(Not recommended, ) this were the only words that I wrote in is this review based on the delays and lack of communication that we were having, I don’t know why this review upset that much to the this people that they did a poor job in my car.They call me on Thursday 4:30 to pick up the car and they told me that they close at 5 pm so my wife has to run to the place otherwise I have to pay storage since I have to go to work next day and don’t have time to pick it up, so we got the car back home on Thursday night. Saturday midday we took a ride to Conneticut when I was in the road I 95 around 1:30 minutes of driving I noticed that a strong odor came from the engine it smelled like antifreeze and instantly the car went off lights from panel AC and cabin was out so I have to manage my self to get off the highway and drove to gas station and when I try to start back the battery was dead couple people tried to give me booster but nothing happened, so I call Geico and they sent me a town truck but they told me that I have to paid for it it cost me $360.00 to bring the car home. So here I am with no car awaiting for insurance to respond my calls but my family and I are alive, and I blessing God for that.Please don’t use this shop, more than one person told me that it was a miracle that me and my family are still alive
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November 2023 by Vasil Baltadori
Amazing. From the front desk to the mechanics, everyone was extremely nice and helpful. The car came out looking like brand new, and they washed the exterior and cleaned the interior. Highly recommended.
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October 2023 by Eve P.
The owner was so helpful and kind! The bumper came off of my Elantra and they immediately replaced it. Car looked even better than before. So grateful I happened to stumble upon this place in my neighborhood.
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October 2023 by Johnny Jackpot
Lori is the quintessence of customer service. She would stand out as a great person anywhere. Lori could be a professor at Columbia University, Yale or Harvard if they ever decided to offer a Customer Service class. Her voice in person and on the phone is very pleasing. When I arrived at Auto Glen to pick up our vehicle, she addressed me by my first name despite not having seen me for weeks. It was like a visit to my cousin’s house. While I was waiting for the Lexus, another gentleman walked in to pick up his vehicle. Lori knew his name too. She’s a Masterpiece.Ryan also was pleasant and looked at me (and not at his phone or at the floor, which is typical conduct in New York City) when we spoke. He took our Lexus for a new inspection sticker to replace the one that was destroyed by the crash. Ryan is engaging and cares about the customer experience. I didn’t get the names of the fellows working on the cars, but they were also polite.Service: Body & Trim
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October 2023 by stefanie murza
Best auto shop I’ve been to! Lori was extremely helpful and always kept me up to date with how my car was doing. Never had such nice service before to be honest. I would definitely recommend !!!Service: Body & Trim
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September 2023 by Gabrielle Vautrain
Fantastic experience from start to finish. I cannot say enough about the customer service and the expertise of the staff. Professionalism thru and thru! All the parts are Honda parts for my damaged front end. I picked up a super clean shiny car that works amazing. They were recommended by my State Farm insurance. Now I won’t go anywhere else.
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September 2023 by Bharti Singh
Beautiful people.... ! specially Lori extremely polite and respectful. chris is knowledgeable helpful professional. All other working staff at Auto- Glen come in contact with during my claim process was very helpful...!
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September 2023 by Carolee Brantley
I brought my SUV in to the Shop for Insurance Inspection and RYAN assisted me. He was Professional and Patient with me. RYAN was busy, but, he took the time to help me and I was very pleased. Great Service & Shop. Thanks!!!
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July 2023 by Fabiola Martinez
I've been there twice & they work are excellent. Everyone is really nice there .They make sure you are a 100 percent satisfied with the work. We need more places like Auto Glen.
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June 2023 by Pat Donoghue
Laurie and Chris are both nice to the customer and explain the process well.
