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March 2025 by Richard Kessler
What bank doesn’t have notary services? Awful
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March 2025 by kwaku Adu
Why?
Are you guys use this chase bank to scam peoples? Country call Ghana use the name Chase bank to scam,live on tv, I have evidence
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February 2025 by Rick Gibello
Lazy staff, unwilling to assist opening a business account. Use a different branch. Branch manager was unwilling to stay a few minutes past closing. Even though branch was open they didn’t want to help.
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January 2025 by Amanda “Amanda LaSa” LaSalle
Nothing ever works unless you’re able to access the main building. The vestibule has certain hours and only one working ATM at any moment, they closed the one on fresh pond for what reason?
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December 2024 by Jason Hernandez
Lines …way too long. 1 hour and 30 min wait times to get to a banker. On this day Black Friday banker comes in at 10:30am. Ridiculous. Will be pulling out money and switching to Sofi higher interest rates and NO FEES
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October 2024 by Yvette Ramos
The lack of ATM access during "non branch hours" is incredibly inconvenient. Many other banks offer 24/7 access to ATM's anywhere in the city. This branch decides to open up the ATMS whenever they feel like it.
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September 2024 by R Bencosme
I arrive at 9 am and all staff is literally walking around talking to each other. They have me sit and wait for 45 minutes while there isn’t anyone else here. The customer service is awful and corporate should investigate on this.
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August 2024 by Senpai Erick
DONT OPEN AN ACCOUNT IN THIS BANK. They offer you 300$ in bonus after opening an account, and after you make a direct deposit of 500$. they never give you the money even when you go there to make the complaint. They told me they were supposed to call me to fix the issued and they never did and never got the money. it's a waste of time, and they just want your money. DONT OPEN AN ACCOUNT HERE. I'm ready to take out all my money and close the ACCOUNT.
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April 2024 by Stephanie O
Would not recommend location for servicing. Went in for a name change and they refused to assist me even though I had proper documentation. They explained that I would have to bring in an expired ID to further verify my identity. I called the customer service line twice (before and after my interaction with the bank), and they could not understand why they did not provide me with assistance.
According to the two young female bankers, they did not want to change my name because they told me I could be impersonating someone else and they did not want to get in trouble. I would have gladly spoken to KYC or the legal department to verify over the phone while providing my valid IDs. Not sure if they didn’t want to spend the time servicing instead of trying to make a sale, or simply did not want to put in the work, but my trip was a complete waste of time. I was absolutely racial profiled, and embarrassed in front of other customers in the lobby.
I’d give this branch zero stars if I could.
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March 2024 by karla Telléz
I didn't like it very much because if they see you that you don't speak English they act stupid and don't serve you quickly well AK I went I don't know if everyone is the same
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February 2024 by oral A
This Chase Bank branch is an absolute nightmare when it comes to their ATMs. It's like clockwork – every single time I try to use one, there's some sort of technical glitch. It's beyond frustrating to deal with constant malfunctions, especially when you're in a rush or need access to your money urgently. The sheer lack of reliability is unacceptable, and it's high time they got their act together and fixed these issues once and for all. Banking should be convenient, but thanks to these perpetually malfunctioning ATMs, it's become a source of endless headaches and aggravation.
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December 2023 by Moto Gucci
Long lines 4 people at window 2 taking customers hate to go there
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October 2023 by Tasia V
specialists are helpful, thank you!
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September 2023 by Alexander noguera
The worst agency on the planet.
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September 2023 by Helena La Rota López
Only one ATM working out of three. Ten people in line inside at 89° and there is no A/C. Appalling.
