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September 2023 by Uneak Vaquero
They need more workers to ANSWER THE PHONE!!!
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August 2023 by Gus Economou
Excellent service, very polite and they make me feel like I'm part of there family every time I go there. When it comes time for medicine they are very professional and caring.
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June 2023 by Justin Gonzalez
HORRIBLE HORRIBLE CVS, if I was on medication for heath reasons, I’d be dead no questions asked. Super unprofessional, not proactive- you might as well fill your own script. This CVS location should be ASHAMED. P.S I never write reviews, that is how bad this CVS is.
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June 2023 by Daniel Baja
Never more here...???...change staff...reluctant and rude...
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May 2023 by Jerry A.
Do not go to this pharmacy. Always understocked. Always understaffed. Always a disappointment. You'll find more help/stock in a Brooks Pharmacy (and they closed down in 2006)
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May 2023 by M D
One of the worst pharmacies around. Always long lines, and best of all, didn't have the basic antibiotics Amoxicilin for kids more than 4 months. I went down the block to Duane and got it in less than 10 minutes. In other simple words, bad management.
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May 2023 by Vincent C.
Fair amount of items variety sold around the store.But on May 2, 2023 while I tried to pay for my USB converting adapter from older keyboard and mouse connector, the checkout machine kept telling me technically to ask for someone's help. Then whenever the Indian employee came, he treated me like a child!! He did not listen to me that I already scanned so many times as he simply scanned again like I did not say anything to him. First of all, that I was totally pissed off suddenly by the Indian employee cos he treated me like a fucking child, Please bring back all the old employees, don't let him work here I had enough of his personnel behaviors. And two, if the unsold item did not go through the self checkout machine, then don't sell! I could have peacefully paid everything for EVERY item I bought can go through, not technically telling me to wait for assistance and brought me an employee who suddenly treated me like a total child, told everything what to do which I ALREADY KNOW of, which totally pissed me off. That's it, to save my energy andy breath from even talking to that pain in the ass employee who treated me like a child while he was assisting me at self-checkout, I am not coming here to shop ANYMORE, AND if you want most of shoppers back, stop changing employees, we did not even know them and new employees and trainees always barely treat me and Asian American nicely!
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April 2023 by M DJ
One of the worst pharmacies around. Always long lines, and best of all, didn't have the basic antibiotics Amoxicilin for kids more than 4 months. I went down the block to Duane and got it in less than 10 minutes. In other simple words, bad management.
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December 2022 by Nia Bailous
I use both the pharmacy counter and drive thru window and always find my experience pleasant. The attendant is always knowledgeable and helpful. Even when the line is long it moves quickly. This is my neighborhood store again after moving back into the area and I’m so glad it is!
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November 2022 by Twiggy H.
I called the store number for the 61-15 Metropolitan Ave location at +1 (718) 497-9192 today to schedule a COVID-19 pct test appointment since the website was not working and would not let me submit. It kept saying more fields needed to be filled out but they were all filled. I scheduled an appointment over the phone which the gentleman told me that the system was slow since a lot of people were scheduling but that I would receive confirmation shortly. After waiting roughly 15 minutes without receiving confirmation, I called back and spoke to a lady that said she had no access to confirmation and could not provide a solution. I've now wasted about 1 hour of my life. I made my way to the store anyway because I'm not feeling well and the gentleman said everything went through. I had to pay an Uber. I arrive at CVS and am told to exit and walk around to the drive through window. A tall heavyset what appeared to be Caucasian man with short black hair said he couldn't find my information, could not schedule an appointment with me because he did not have access and that it could only be done online, and that he would not and does not have any solution. I asked if he thought it was okay for CVS staff to waste my time and run me around town all morning. It's also ridiculous because what is someone does not have access to the internet? I asked if he could just take all my information now since I'm here and he said no. He proceeded to tell me that I couldn't have called the right number to the pharmacy (making an assumption) so I told him the number I called and he confirmed that it was indeed correct, which I already knew. It is not my problem that after calling the direct number, I was routed to some out of state scheduler, that is a CVS problem and is extremely poor service since I could not even get through to anyone else! Hours, $20, and disappointment after disappointment later, I left. All while feeling terribly sick. This is an extremely poor system and extremely poor customer service. I will NOT be using these services again and will seek other facilities for testing.
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October 2022 by Wilson
Horrible I been calling all day for the Pharmacy for something really urgent! and they keep hanging up the phone on me. Shame on yourself.
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September 2022 by Anish Kokkattil
Very poor customer service from a gentleman named Lionel. He would not accept return of an item that was purchased from another CVS Store, just about under an hour before. I had the receipt, the package was unopened. I had to return it because the Ibuprofen I bought was expiring the next month. This guy gave me a very hard time refusing to accept the return stating that they cant sell that item back in their store, never mind that it was purchased from another CVS store. Eventually, after much deliberation he accepted it, nevertheless did not gave me a receipt for the return. I just didnt have the energy to make another conversation with this guy to get him to give me the receipt for the proof of return.
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May 2022 by J R.
Girl at pharmacy check out very rude! Understandable it is busy, but part of the job is customer service and she was rude to several people.
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April 2022 by Hans Ecke
The people are lovely, but this place is so slow. Please work on moving customers through, be more efficient in your operations, and hire more employees! I've been here twice. One time it was a 15 minute wait to get my prescription, another 30 minutes. I will not be back. Attached a photo of the long line.
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January 2022 by Agnieszka Kolacz
Pharmacy stuff not informative , covid test not available for everyone only for people with car I think that is a discrimination since some airlines requires only test from cvs .
