-
January 2024 by Aharon Diaz
I had an incredible experience at this store. Their staff is so friendly and helpful. Especially Eric. He showed incredible patience and understanding in helping me find a mattress that fits. 10/10.
-
January 2024 by Stanislavk Kichikov
My family and I have been working with Eric and Alexandra for over five years and have absolute trust and comfort in them. They are always available and accommodating to our needs. They are clear on the purchase options and the energy with which they help the sale is unlike a used car salesman. Thank you Eric and Alexandra.
-
January 2024 by Farnoosh Famouri-Lee
Was able to make a decision on the same visit! Melissa was patient and very helpful. Jacob also helped with further information.Way above my budget since I didn’t realize good comfortable mattresses do cost more than 3000k. We went with the Theraputic firm mattress with the basic adjustable base. Helpful that the Theraputic base can be placed on a storage bed.
-
December 2023 by Brenda Montano
Awesome service with Mr. Jacob and another staff that also assisted me when I brought my first mattress. But overall Jacob services was great. He was very helpful and very professional. From the very first day till the Mattress was delivered. I highly recommend this Mattress Firm store.
-
November 2023 by Ana Santiago
Our Rep Melessa was great. She was friendly and informative. She gave us options and explained everything. Great friendly environment. Would recommend. Thank you. Looking forward to our new Nectar mattress.
-
November 2023 by David Smith
Eric helped me and my wife today to choose a bed, frame and head board set.He was extremely knowledgeable of the products, and took his time to explain the benefits of each and answered all our inane questions. He was very professional and great to converse with today. Glad we choose to come in today.
-
November 2023 by Artur Tworek
I’d like to applaud and thank Jacob from the Woodhaven Mattress Firm store for his recent help with my purchase of a new mattress. Jacob was very patient and helpful and was able to get me exactly what i needed for the price range i was in budget for. He followed up multiple times and helped me throughout the whole process. Thank you again Jacob and id like to make sure he gets the appreciation he deserves!
-
November 2023 by Monica Lucero
Sharise was so lovely to work with. She let us take our time and made suggestions as needed. The process was smooth and hassle-free. We left very happy with our purchase and would definitely return and recommend this place to anyone shopping for a new mattress.
-
November 2023 by Andrea saenz
If I could give more stars I would. The senior manager Eric is nothing shy of amazing. Very personable. Made the sale so seamless and easy. Highly recommend this location.Everyone there is great.
-
October 2023 by Michael Kunz
Kyle is an amazing sales associate. He didn't just take the time to show me my options and make sure I got the mattress most suited to my needs. He also took interest in me as a person. I feel like we got to know each other in a real way. I would definitely recommend Mattress Firm and Kyle to anybody looking to purchase a mattress, a bed frame, or bedding.
-
September 2023 by Devin Durjan
Manager Eric helped my wife and I choose the perfect mattress and adjustable base. He was very knowledgeable and educated us on the pros and cons of certain mattresses. We came in wanting a purple mattress and ended up leaving with a sterns and fosters which worked to our advantage as I have chronic back pain. Excellent customer service. Thank you Eric!
-
July 2023 by Kristina Arutyunyan
Gabriel and Andrew were so helpful with picking out a mattress and working within our budget. Didn’t even plan on buying a mattress that day but they were so helpful I felt more confident to do so!
-
July 2023 by Grandma PS
Our salesperson was Sharise. She made whole shopping experience so easy. She let us try several different mattresses and even was patient when we went back to ones we tried already. She stressed that she was only there to make sure we were comfortable with our choice. She was never pushy and answered all our questions. She was so friendly and smiled the whole time. Not everyone is patient with us senior folks but she was tremendous! I can’t wait for my new bed to arrive!
-
July 2023 by Elvia Ines Curipallo Lizano
My husband and I purchased 2 mattresses at this location. Andrew was our mattress specialist and he was amazing. From the moment we walked in he welcomed us and answered all our questions and was super patient. What a great experience! Thank you again Andrew and Mattress Firm should know you truly are an asset to the company.
-
June 2023 by Debbie Beni
I recently had the pleasure of purchasing a mattress from this fantastic mattress firm, and I have to say that I am thoroughly impressed with their excellent service. From the moment I stepped into the store, I was greeted by a friendly and knowledgeable sales representative who took the time to understand my unique needs and preferences.The representative paired with me, Melissa, patiently guided me through their vast selection of mattresses, pointing out all the features and benefits of each one, and answering all my questions. The whole buying process was a breeze, and I never felt rushed or pressured into making a decision. In fact, if you buy more than one item at the same time, they charge you one delivery fee. I found the perfect mattress that would suit my specific sleeping requirements and budget.I highly recommend this mattress firm to anyone in search of an outstanding customer experience. I can confidently say that I am one happy and satisfied customer. Thank you for your excellent service!
