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January 2024 by Kevin Medina
I would like to express my gratitude to both Ray and Dave for making my experience at Advance Auto Parts truly amazing. I purchased a battery on their website with the plan of having them install it for me. Despite reaching out to other Advance Auto Parts locations and making calls, none of them demonstrated the same level of commitment to assisting me until I contacted the Riverhead location. From the moment I spoke with them on the phone, they gained my trust.Upon my arrival, Dave informed me that he had scheduled Ray to assist me in installing my battery. It was raining at the time, but they still displayed the initiative to help me, a quality that is hard to find these days. Ray promptly put on his jacket and got to work, making the entire process very smooth. Their knowledge and expertise were evident throughout, and I cannot thank them enough for their assistance in installing my Subaru battery.Advance Auto Parts in Riverhead is very fortunate to have such a dedicated staff working for them. I cannot recommend this location enough for your car needs.
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December 2023 by Bryan Mastrangelo
Bob and Ray , managers I assume - extreme gentleman…they helped me beyond their job description but on a personal level. They now have a ANOTHER new loyal customer - thank you both!
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November 2023 by Grateful Hippie (Grtfl13)
Went for UPS Drop Point service and found extremely friendly, knowledge and welcoming staff. I spent years of my life in the automotive service industry and this isn't as common as it should be. Highly recommended!
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October 2023 by Shanza Abbas
I visited this store for the first time and I kept standing at the counter for 10 minutes but no one came to assist me and a guy named Bob called me and told me that someone will be with me shorty if I can wait (very rudely) and I told him that I can absolutely wait. After waiting for 10 minutes the same guy Bob shouted from the other side of the store that no one will come to that counter to help me and if I needed help then I will have to come to his counter and I immediately went to his counter and as I started talking to tell him about why I was there in the store he cut me off very aggressively and he told me to wait again until he finishes assisting other customers. I felt extremely disrespected by him in front of so many people and I called him out and told him that he is very aggressive and he later on told me to leave the premises because he will not assist me. This man seemed to have some serious problem with me as I am a woman of color (Brown Muslim) and I can absolutely tell you that he treated me very poorly in front of many people standing there.
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October 2023 by F L
I brought wind shield wipers from them and couldn't figure out which clip to use .Brian went above and beyond to help me . Thanks Brian
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October 2023 by Jim Spano
I Purchase a battery online And had them install it. And the end result I am very happy The installer did a very nice job.
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October 2023 by Ann Fleming
The people that work there are very nice and pleasant
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September 2023 by Patrick Duarte
was on line at the riverhead store during a very busy time and watched how they handled the counter. nothing is ever perfect but this was damm close. Dave helped me out when it was my turn and I was very impressed with how he was keeping it all together. he had to do a bunch of extra steps because I thought I had all the information, worked the problems got me what I needed and I left happy. only suggestion is you should put a tip jar on the counter.
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July 2023 by Edward Buchanan
Danielle and Rob are always very helpful. They know what they are doing
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May 2023 by Red Harlow
One of the best experiences help me find the part I needed, and had a very friendly interaction highly recommend
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May 2023 by Danny
Prices are great and if part you need not in stock they will get it for you.
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February 2023 by Chuck H
Prices are high, but staff are FAR more helpful than their competitor up the street.
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January 2023 by Julia Bertagni
The guys at this location are great. I thought I had a dead battery; Ray came outside to my car to help diagnose the situation. He found that the battery was fine, but he walked me though the different scenarios that could have been causing the problem, and gave me recommendations for where to go to have it sorted out. 10/10, really appreciate the time taken to help me get some real, helpful info:)
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January 2023 by Robert Carstairs
Mattituck Advance Auto Parts is always good Peter is a great help. You can't beat the good old boys
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December 2022 by Lawrence McCoy
Auto zone is better their warranties suck auto zone have better warranties when returning something