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February 2024 by Michael
This place deserves a zero they're always wrong rude staff managers are horrible never on time they will charge you more them what they say they charge
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December 2023 by Jonathan Morin
Worse place to rent from in the world.They call you everyday stressing youAbout things that don’t matter. SimplyBecause they have your money. AlsoGot threatened by them, to call unauthorized use of vehicle on me. When they had my money the entire time. I reported them to the better Business bureau BBB. Aka!
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November 2023 by Oswald Velez Jr
My first time at Enterprise in Riverhead & it was superior exceptional. John & Tyler were excellent in attending your needs. We’ll use again in the future and Highly recommend A++++++++.
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November 2023 by Paty Nuñez
The first customer service guy...he treated me like a white boy with racism...he gave me a car with a bad smell and the smell of cigarette smoke...but the second guy was a little stocky, I don't know his name. I He treated me very well, he changed my car and tried to help me better, very kind....I give him 5 ? ? ? ✨️ ?
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November 2023 by Ozzie Velez
My first time at Enterprise in Riverhead & it was superior exceptional. John & Tyler were excellent in attending your needs. We’ll use again in the future and Highly recommend A++++++++.
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October 2023 by June K.
The one star is for the woman who answered the phone. And that she was able to tell me the following without any emotion or shame in her delivery. Today I inquired about renting a small car for about 5 days . I would pick it up in Riverhead and return it to the Commack location. I was told that there would be a fee for dropping it off at another location. Of course, that is to be expected. The car rents for $ 361/ week. With the drop off fee, the charge becomes $1600++. In other words, it costs over $1300 more if you wish to drop the car at a location 40 miles closer to New York City. The agent's explanation: They are "losing the car permanently" when it goes to another location. What? Pardon me, don't all cars go back and forth to multiple locations over the course of their lives as rental cars as evidenced by your being loaned cars frequently bearing out of state plates? Seriously ? When did this happen? Have I been asleep at the wheel? ( pun intended) Dealing with Enterprise gives a whole new meaning to highway robbery . Unfortunately, renting a car is a necessity at times and Enterprise is probably no worse than most companies , but doesn't public transportation or a friendly Uber ride look better under such circumstances? So one star for the lady who kept a straight face , she'll go far in her career. And minus 10 stars for the greed of the Enterprise company.
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September 2023 by Gerardo Cruz
Very good communication and fast service!
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September 2023 by Renee Marton
Enterprise provided excellent service, from the car I rented (including a free upgrade which I turned down) to the attitude of the employees, both when I picked up the car as well as when I returned it. I will go back to Enterprise next time I need a rental car.
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September 2023 by Claudia Leigh
Used them through Geico since my car was being fixed as a result of a hit and run. The beginning process was smooth and the car is great. The only reason I give 3 starts is because enterprise called me pressing me about when I will be returning the car prior to me even getting a call from the collision place and told me to ask them when it will be done - since the estimate was for another 6 days for it to be done. They aren’t technically allowed to press you since your car insurance is paying for the rental. I just personally thought that was a little weird and messed up.
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September 2023 by Arthur Meltzer
So easy renting a car from this Enterprise location. Both Tyler and John were very professional and helpful. Will definitely be using this Enterprise again if the need arises.
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September 2023 by Ferbs Pave Hawk
No one that works there communicates with each other. SO MANY issues trying to get a rental. They told me they had the car I requested then of course last minute didn’t have it. Got a car that not only did someone smoke in but also smoke marijuana in. The car stunk!!! Then I was harassed by staff over my reservation because they don’t communicate with each other!!! So not recommend!!
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August 2023 by Helen Lawrence
Everyone there was just great. They were courteous and friendly and professional. The experience was actually very enjoyable and I got the vehicle that I wanted.
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July 2023 by paul geiger
Seamless experience from pick up at the body shop to drop off at same location.
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May 2023 by John John
Nick and his crew are the best if you need a rental then go see these guys!
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May 2023 by meredith weiss
They have a facility satellite in the corner where I live. They call Riverhead when they need a car for u. They’re never open. Riverhead wont deliver because I’m not within the 15 mile radius for pic up. My sons worked for them in. They both quit due to car demands and having no cars to rent. Promotions were random and cleaning out cars 5 times a day, in a suit was awful. A lot of mistakes and putting out fires.
