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10AM - 9PM
1858 Old Country Rd, Riverhead
Home Decor
“!! The timing was right exactly as they said!!! Unbelievable!!! Professional, courteous and done in a timely manner!!! Our experience from start to finish was terrific.. the sales team at the Riverhead location was amazing.. love the place!!!”
“Solution oriented and flexible. Not a pushy vibe. Their team listened to my needs and helped me find the right products. I am a repeat customer and will continue to patronize this location!”
“Christine was very good in explaining the differences between the mattress's and demonstrating the best fit for me. She was very personable and I enjoyed my time with her.”
“Every possible craft item you could possibly need, pillows, tablets, outside decorations. The bathroom was gross but the rest of the store very clean snd well stocked.”
“Today I bought an amazing 100” couch! I actually had many to choose from at very good price points. This couch was marked down 30%. Michael A was so helpful, great sales people! Everyone I spoke to was wonderful! So many great holiday decorations available too!”
9:30AM - 9:30PM
1750 Old Country Rd, Riverhead
Home Decor
“I love the store but extremely disappointed. We purchased an outdoor table set for $1400 ish with delivery. Within a month and a half our table started cracking and I called the store who then told me that its outside the 30 days so I had to contact nautical directly. I reached out to them and when I said I purchased it from homesense and provided the reciept they said they can’t do anything because it’s a brand for home sense and they are supposed to take care of this.
My table didn’t even make it one season,
Update: I spoke to customer service and I have to applaud great customer service.
After sending in some pictures and speaking with someone they have offered a gift card in the amount of the total transaction including the cost was delivery.. we loved the table, and are sad that it didn’t last but I think it’s amazing that they gave us a gift card in the full amount.
I hope all customers when writing a disappointing review take the time to share when companies and even small businesses do things the correct way.
I’m not sure if I’d purchase another outside set with this same material, but can use the gift card towards other purchases. Amazing customer service, we will be back! Ty TJM and there brands!
the wood is extremely discolored, and even stored properly with extreme care I started taking my furniture out and noticed that the table is now bubbled, and that crack in the wood expanded that you can’t even use a chair. Save your money and buy your outdoor furniture from Costco. At least they would swap it out.”
“Staff is friendly. Regular clientele, i think mostly out of towners. Parking is within the shopping area and free. Definitely reliable venue. Products are good and accessible. Ambiance is typical. some good deals. Worth the visit.”
“Staff is friendly. Regular clientele, i think mostly out of towners. Parking is within the shopping area and free. Definitely reliable venue. Products are good and accessible. Ambiance is typical. some good deals. Worth the visit.”
Home Decor
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Home Decor
“Lisa was just awesome. Can't say enough good stuff about her I just felt like I knew where my whole life. So thank you Lisa. And the manager I'm sorry I forgot her name but she was also a great woman. Would definitely go back there”