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July 2024 by Paul Cesario
I had a few estimates from other pool companies. I decided to go with Islandia pools. I made the right decision! From start to finish, things went smooth and right on schedule. As a business owner, I am really impressed with their whole operation! They do the right thing by putting their customers first. Any complaint or concern I had, they always took care of it, and fast. I highly recommend them and will give referrals to all who are looking for pool service or other services. I’m going to get a spa in the fall from them when my pool closes!! Thank you Dave and crew from Islandia! I’ve been swimming for weeks now, and am enjoying my beautiful, new pool!
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July 2024 by Ruth Galicia
Thank you so much Nicole for your expertise. You took my swamp green pool to crystal clear in a matter of days. She was so patient with all of my questions, even when I called after store hours. Islandia Pools is the best!!!
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July 2024 by Gabrielle Brownstein
Been with this company for 30+ years. Excellent customer svc. When equipment glitches, makes every effort and to save the day in the nick of time. Thank you Islandia for all that you do!!
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November 2023 by RUTH DORAN
What a pleasure to work with Islandia Pools! The entire season was flawless. I appreciated the email report after each service. Of course, the sunny friendliness and professionalism of all the staff made the whole experience a true pleasure. The pool never looked better! Thank you!
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October 2023 by Len Dest
Quality all around pool company; installations, seasonal services (opening/closing of pools), equipment maintenance, and weekly pool service. Highly professional staff composed of seasoned pool servicing veterans, polite, industrious and conscientious young staff, and great management team. Recommended.Services: Cleaning
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October 2023 by Ursula XVII
We absolutely loved having Islandia help us with our pool this year. After several failed attempts. They found out all the issues and dealt with our pool opening/ maintenance and closing in a timely and professional manner.We will be using them- year after year!
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October 2023 by Marjorie Winslow
We are thoroughly enjoying our new Spa. Installed by Islandia Pools..Service: Spa & hot tub installation
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September 2023 by Alethea Mcelroy
The electrician affiliated with the company has very poor customer service. Set my appointment and they never called or showed up. Trash
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July 2023 by Jessica Fredricks
We purchased a new Bullfrog X7 spa from Islandia Pools. Dave provided excellent service, a flawless installation and great recommendation for a contractor to help with the electrical work. The spa is amazing and we will continue to go to Islandia for any of our tub needs. Highly recommend!
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July 2023 by Joanne Hadjiyane
We are so VERY PLEASED with the kindness, patience, efficiency, courteousness and professionalism of the entire staff at Islandia Pools. Highly recommended!!! Thank you Islandia Pools for taking very good care of us and our pool.
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July 2023 by Benjamin Sargent
Wonderful experience! We got a bullfrog hot tub at a great price, installed quickly. Dave even helped me find a contractor to get a slab and electric done quickly. Awesome service. -sent from my hot tubService: Spa & hot tub installation
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June 2023 by Jeff Wexler
These people are thieves and not very nice. They charged me a lot (about 30-40% more than most other local companies) to service my pool last year and did a reasonable job. They sold me a pool cover that was inadequate (the pool was filled with algae when I opened up this spring) and charged me almost double what others charge for the same cover. There were additional installation charges as well. They require payment up front and even charge 3% to use a credit card. When I called to complain, Dave tells me that I didn’t request a better solid cover. He didn’t have an answer when I asked why he over charged me for the cheaper cover. Will never use them again.Service: Cleaning
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June 2023 by Jeff W.
While they did a reasonable job in cleaning and maintaining my pool last summer, they charge way more than most other pool service companies in the area. They also overcharged me for an inadequate pool cover and were very arrogant when I questioned them. Would not recommend or ever use them again. Reply to owner's response: I did not choose the pool cover. As a new pool owner I asked them for the best cover and they provided an inferior one. They charged me $3625 for the cover which sells for $1800 to $2100 from reputable, licensed and insured service companies in the area. Their invoice only stated pool cover and did not detail the type or model number.
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February 2023 by Marc Perman
Great experience purchasing a Bullfrog Spas hot tub from Dave at Islandia. Ordering, delivery and installation couldn't have been easier or more professional. We had a very minor issue with the tub and they were at the house within an hour to resolve it. Good people and the highest recommendationServices: Hot tub equipment maintenance
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December 2022 by Zack Chami
Dave is very knowledgeable and professional. He answered all our questions and went above and beyond to help us through the purchase process. The staff as well as Dave provided an efficient, timely, and headache free installation. I would recommend Islandia Pools for all your hot tub needs.Service: Spa & hot tub installation
