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July 2024 by Joe Muncey
Clean well stocked store.
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June 2024 by Victoria Breen
Michael's has so many options for any arts/crafts project you could want to do. They have both unfinished wood projects that you can paint and decorate yourself. They also have finished projects to buy, in case you're taking an arts & crafts break! I saw some framed pictures and poster size ones that I want to take a close look at. Another customer posted a photo of the framed map of Long Island that I really want to buy! I hope they still have them in stock or can order more! ?
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June 2024 by María Matute
The craft store has everything you need for any type of manual art. I love
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April 2024 by Edward Buchanan
Nice store but they had nothing my wife sent me in for
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March 2024 by Allen F.
Kafka and Michael's: Two months ago we paid for a couple gorgeous framing jobs at Riverhead Michael's. Over the years we have been very satisfied customers entrusting our counted cross stitch pieces with them and have charged thousands of dollars to our credit card without problem. This time we were encouraged to take out the Michael's own store credit card to save lots of money! So we did. Well next thing I know I get notice that my credit rating took a hit. Beverley told me the payment probably was late a couple days. Our solution was to immediately call the credit card company and pay off the balance and close the account. The agent told me at the conclusion of the call, " The account is closed and the balance is zero." Now I get notice of another cut in my credit score and Bev opens up a letter stating that there is an outstanding balance of $2.62 on our Closed Account! We call and first get disconnected after 10 minutes presenting our case. A second call gets us to a "Supervisor" who tells us that the account was closed and that the $2.62 was added interest. She would not write it off and furthermore stated she could not credit/adjust the balance because the account had been closed. I gave in and said, "I will pay off the $2.62 now with debit card." She assured me that there would not be another balance due next month. BUT THEN she told me I needed to pay her $4.62, not just the $2.62, because there was now an additional charge of $2.00 to CLOSE the account! I told her this was absurd as the account was already closed. She insisted that she was just following their guidelines! Having had credit cards for about half a century, I have never encountered this five and dime rip off $2.00 fee to close a closed account. I refused to pay it and have complained to Michael's Customer Service. Michael's store credit card is not at all customer friendly with their absurd unethical hidden fees.
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March 2024 by Joan Mclean
Friendly, welcoming employees, good deals.
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March 2024 by Patriot The Penguin (Bottlesgonewild)
A lot of empty spaces,
Limited selection
not our favorite Michael's to shop at
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March 2024 by Tara M
I love coming here! Jaeley is the kindest employee at this location and she is so knowledgeable and helpful with me. I am always so thankful towards her! Jaeley- you are a shining star!!!
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March 2024 by Moneshwar Bajnath
It's a good store...
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March 2024 by Miriam Sostre
Always nice to visit my favorite place for getting my crochet accesories. Also great with their app and love their coupons!!
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February 2024 by C L
Love this store. They always have a good selection of the things I need forcrafting
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January 2024 by Jacqueline Kolodziejski
I love Michaels! They have great quality merchandise at good prices. Great selection and super nice employees!
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January 2024 by Carol Gallo
Sent my man to pick up point setta garland, it was loaded with sparkles and was all over my CAR. I WILL NOT USE IT. WHAT A MESS. Need to return it.
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December 2023 by Deirdre Westerhoff
Long-time shopper of Michael's. Very helpful staff, clean store that's well-lit. Easy to access from Route 58.
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December 2023 by Chris J Moraes
Great experience, got almost all my Christmas decorations from here.
