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January 2026 by Janet Camacho
I’m a new customer. I spoke with Rosalie and she was very kind, helpful and had excellent customer service skills. She helped me with getting all set up with new service.
Thanks Rosalie
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January 2026 by Nihat Altun
Paraco perfect company
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January 2026 by Laura Caraftis
Debbie Sciortino was amazing. She was understanding,, kind, answered all of my questions, and quickly took care of my needs. Very pleasant experience. Thank you Debbie!
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January 2026 by W W
Accounting Department is a dumpster! fireGreat White Propane was bought out by them. They never changed the payment address on the bill. We sent them payment immediately and harassed with phone calls and collection notices. I called and they told me they never received the check. Not a surprise I sent it to the wrong address. I paid them again with credit card and they cashed the missing check a week later and are now sending me more collection letters.
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January 2026 by Robert Pignatello
Friendly customer service reps who go above and beyond. Drivers are polite and professional. Service is quick
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January 2026 by Elaine Burden
The Team is great, they are very professional and very easy to work with, a real pleasure.
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January 2026 by Yelda Moers
My experience with Janice, the customer representative, was amazing!! She really helped me make sure the delivery was on its way and provided additional helpful info. I felt taken care of, heard, and was provided with excellent service. I've always had a positive experience with Paraco Gas and am happy to be a customer for many years.
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January 2026 by Carl Becher
My son is under contract with automatic delivery with this company. They left him with no gas on the weekend. There's no way to reach them off hours. They are out of heat, and the house is about to freeze up. There are infants, and elderly in the house. There's going to be a lawsuit. Find another company. Do NOT use them.
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January 2026 by CLEAN AIR GROUP NYC
Left me with out gas due to a glitch in their equipment basically told me nothing they can do till after the holiday.. it was impossible to get anyone on the phone I went on a circus loop with everyone I spoke keep telling me to call back.. I had a house full of people with no heat no hot water and no gas to cook… they should be ashamed of how they treat their customers
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December 2025 by Lynne Pascale
Jeff, at Paraco, was so very helpful and pleasant in answering questions and in getting me signed up with auto delivery. He explained how everything would proceed going forward. Great customer service.
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December 2025 by Island Fine BBQ Kamado Kenny
Matt F delivered to my house in the snow and even though my gate was locked he knocked on my door so I could let him in.
He hand delivered my bill at my front door and was very professional and Efficient.
Thank you Matt
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December 2025 by stefano dibenedetto
Janice is the best, she turned around a delivery for a senior citizen when it mattered the most.
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December 2025 by Brian E
Jeff was excellent.He was professional at finding my account and asking all the right questions .He finished the call with a truly upbeat and a polite holiday greeting .Thanks Jeff .
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October 2024 by Shay Granov
Jeff had an order placed immediately. He took care of it professionally and I appreciate it.
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October 2024 by Jane Stuart
I have been dealing with Linda B or P (not sure if I heard correctly) in the retention department. She has been very diligent and helped to straighten my account out and get me restarted on my pre-buy. She is pleasant and professional.
