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November 2025 by Albert Natoli
We had to wait about half an hour after our appointment.
Quest sent a survey, after I expressed my disappointment, the survey reported and error. The same thing happened to another patient. Looks like they manipulate their survey data.
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November 2025 by Linda
Every time I go to this Quest location in Riverhead, I have the best experience. Setting up an appointment online is easy peasy. The morning of the test I get a text with a link that I can click on when I get there to check in, no kiosk needed. Right away my name is on the TV screen and I am called in within minutes- bada bing, bada boom. Staff members are always pleasant and professional. I also bring my adult son with autism here and they are absolutely amazing with him. The results are ready online so quickly too!! This is the ONLY place I will get bloodwork done.
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October 2025 by Tom
Completely painless checked in in the parking lot went in was out within three minutes loved it
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October 2025 by Donna Watkins
The technician, so sorry I forgot her name was professional and polite. My veins are hard to find. She acknowledged that and promised she would not prick me unnecessarily. SHE did not. She even called im a colleague for backup. I admire her honesty and professionalism. ONE PRICK & she got the job done. My wait was short. Well done!
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September 2025 by stephen ness
The staff is always pleasant!
Some of there clients aren’t!
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September 2025 by Dan Aiello
I don’t know why the reviews are poor, since my experience was top-notch. I made an appointment by phone; texted my check-in; saw my name on the screen for my appointment; and was called back 2 minutes later. The phlebotomist was kind, pleasant and drew blood without issue. I recommend this location. My only issue with laboratories in general, is there unwillingness to offer à la cart services. As in, a Lyme panel, for example. Everything must be prescribed, etc. I wish New York healthcare would trust the client with their own healthcare decisions which is more proactive than reactive healthcare.
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September 2025 by Carl Wittenberg
It was a quick and efficient visit for a biometric screening for work.
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September 2025 by Kim Nash
I was met with professionalism, compassion, and respectable attitude toward clients. Being that I'm still afraid of needles, she didn't tease me when I asked about the butterfly. 😆 😆 it's the little things that mean a lot.
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September 2025 by Josephine Langone
I was seen by nurse Cara who was exceptional. I had a problem with Medicare approval of one test. She went over & beyond to help resolve the problem by calling my doctor's office and providing him with the necessary code which she researched to expedite the approval. She was kind, patient, thorough, professional throughout & excellent in drawing my blood.
Thank you for your service, Cara.
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July 2025 by John Heilmann
Avoid this place. Go to another lab or company. Quest is understaffed, not on time, and there’s no staff present in reception to ask questions or to talk to or to help with signing in.
Wait times are not accurate!. The company doesn’t value your time. The phlebotomists that are there are working hard and very polite.
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July 2025 by Irene
The staff was friendly. The nurse was professional and efficient
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June 2025 by Susan Boix
The place was quick, easy to get to, and the staff was excellent!
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June 2025 by Troy Reynolds
As always fast and convenient. The staff is always so nice
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June 2025 by Steve Mandresh
I had an excellent experience with Quest at this location. I made an appointment online. Check in was a breeze. I was in and out in 10 minutes.
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June 2025 by mirel abramovici
Very short wait time. Extremely courteous and efficient service.
