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September 2023 by Erin Jenkins-Woudsma
The dealership is comfortable and friendly. I was in for a warranty service issue. The check in process was fast and easy. The staff is friendly and accommodating. My service teck was great. He was extremely thorough and took the time to go over everything with me. He took my issues as his own. I will be back for all my service needs.
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September 2023 by Pastor Gerald Waldron
They were all very nice and accommodating and let us test drive a Terrain in 91° heat. They had a decent selection too.
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August 2023 by Jim Spano
Fair and honest ? We did not buy a car here yet but if I was going to I would definitely recommend seeing Chet Morris Sales Consultant I know him for many, many years and he has not changed a bit. Hes a very honest individual and tries to go out of his way to help you. But in the world that we're living in today. Everything is well Overpriced And the interest rates don't help at all I think I will wait until things come down a bit hopefully.
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August 2023 by Maureen Bodson
We had an engine light on and called the Riverhead GMC, place of purchase.They said they were busy to drop it off but they don't know when they'd get to it.No one calls to update problem or progress.No one calls you back.No one responds to messages left on answering machine.It's been there more than a week and the communication is terrible.
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August 2023 by Mark D
Since we bought the Buick in 2015 we have been very happy with the service that your dealer gives us. Advisor’s are very friendly and repairs done quickly.
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August 2023 by John Miller
Jeff in the service dept was great. He kept in touch and had my truck taken care of in a timely manner. Very happy
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July 2023 by Ian Shehaiber
Peter and his service team are outstanding. They always make sure my vehicle is fixed and in tip top condition I am so proud to be a customer of Riverhead GMC. I will be a GMC customer for Life and so will my family. Not only is this the only honest dealership left on Long Island, but the people there are wonderful. Peter (Service Manager) for president of the United States of America. Friggin love that guy.
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June 2023 by chris ward
This was the best car buying experience I have ever had. Mark was beyond amazing-so helpful and friendly! I am so happy with my car and will absolutely be returning to get all of my cars from him!
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June 2023 by Robert Westenberger
The Dealer Riverhead Buick-GMC, threated me very professionally. They gave me a great price for my trade. When it came time to sit down with the salesman. "Walter vail". you could tell he was very well versed in the product and spent time with me going over all my options. Was a very good buying experience from the purchase to the delivery. "Well Done" !!!!!
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June 2023 by duck duck goose
Customer service has upgraded since my experience here 4 years ago. This time around left with my car within a hour and half. Thank you for the detailed experience and wonderful deal on my new ride
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June 2023 by Sal Camarda
The sales Joe was a really nice guy. No pressure and was knowlegable. Had my free first service a few days ago and that also went well. Service advisors were nice and tha shop looked very clean. Overall great experience so far.
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May 2023 by Doug Cortez
Super quick service! dropped off my truck in the morning and it was done by 3 o’clock same day. Had the ac condenser replaced, Great experience and the service advisor, Malaika was very helpful and informative.
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May 2023 by Rodolfo Perez
I brought my tuck in to see if my vents were under warranty because they were making a loud noice when i turned the AC or heat on high. They charged me 190$ for their services to tell me it wasnt. They wanted to charge me almost 700$ to fix the "problem ". Meanwhile the only problem was the cabin filter, it was very dirty and just needed to be replaced.
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May 2023 by Bruce Thyberg
Is it possible that I found an honest dealership? I recently dropped off my 2019 Sierra 1500 (that I bought from the other Suffolk Cty dealership) with a check engine light. Fault P0480 Fan 1 control circuit. Turns out it was just a broken wire. No deductible, no charge. Everything covered under the extended warranty. They could very easily have said the fan was n/g and charged me whatever they wanted. Very good experience. Will deff return to them for future work. Deff not going back to the other dealership who's only interested in making excuses.
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May 2023 by Beth Siar
I recently had my New York State inspection done at GM Riverhead car repair shop, and I could not be more pleased with the experience. From the moment I arrived, I felt welcomed by the friendly and professional staff. They were knowledgeable and patient, answering all of my questions since I had never been there before.The inspection itself was thorough and efficient, ensuring that my car met all of the state's safety and emissions requirements. Overall, I was impressed by the level of care. I would highly recommend the Riverhead GM’s car repair shop to anyone in need of a New York State inspection or any other type of automotive service.
