-
October 2023 by MARCO CANTILLO
Good service recommended
-
September 2023 by Michael McNally
Always thorough, timely and reasonable, Willy and his crew are the best around.
-
August 2023 by Corinn Halsey
Bart is no longer there, so do not expect the same service. It took them over 2 months to fix a short and cost us almost $4,000, only to get it back with more problems. Do not waste your time or money.
-
August 2022 by Mitchell Bloxon
Great place! Friendly staff. With very knowledgeable mechanics.
-
July 2022 by Stephanie Jones
WARNING!!! UNDER NEW OWNERSHIP!!!!My truck needed a new alternator and battery. My father knew the previous owner well that’s why there are all the good google reviews. Bart was honest and did good work for many years. My father called to speak to Bart, was told he was off for the day and would be in the following day. Come to find out when I picked my truck up that Bart sold the shop over a year ago!!!!! so basically lied to to keep loyal customers that have worked with the previous owner for years.The price of a battery and alternator is $998 with all the fee’s= 3.5 hours of labor. I was told the day before it was 859. I asked to see the flat rate manual/computer program to see where this new price came from because to install an alternator is a 2 hour flat rate . Refused to show me and had to justify the additional 1.5 hour fee by saying it was an hour fee for a diagnostic check and to install a battery, anyone who works in automotive knows that’s BS Auto Zone does diagnostic for free but anyway…. took off 30 minutes of the labor fee because they knew they were wrong and I questioned it. Save your money, time and energy go somewhere else. Support local/ small business owners, just not this one.
-
July 2022 by Stephanie J.
WARNING!!! UNDER NEW OWNERSHIP!!!!My truck needed a new alternator and battery. My father knew the previous owner well that's why there are all the good google reviews. Bart was honest and did good work for many years. My father called to speak to Bart, was told he was off for the day and would be in the following day. Come to find out when I picked my truck up that Bart sold the shop over a year ago!!!!! so basically lied to to keep loyal customers that have worked with the previous owner for years.The price of a battery and alternator is $998 with all the fee's= 3.5 hours of labor. I was told the day before it was 859. I asked to see the flat rate manual/computer program to see where this new price came from because to install an alternator is a 2 hour flat rate . Refused to show me and had to justify the additional 1.5 hour fee by saying it was an hour fee for a diagnostic check and to install a battery, anyone who works in automotive knows that's BS Auto Zone does diagnostic for free but anyway.... took off 30 minutes of the labor fee because they knew they were wrong and I questioned it. Save your money, time and energy go somewhere else. Support local/ small business owners, just not this one.
-
February 2022 by crystalliteYR
Overpriced service and bad quality overall
-
January 2022 by joanne humbles
I broke down in the middle of road, the car was in need of a gas pump. It just so happened to be a guy passing by to leave our card for Sound Avenue Equipment who could tow the car in. The company asked me to pay 1200.00 and would not tell me if the car would be running after the part was replaced. I told them not to do anything as I didn’t want to give them more money. Another employee called me back and said he could assure me that replacing that part was the fix. I picked up the car for 1028.00 I got home and none of the devices worked connected to the lighting panel in the ceiling , no inside lights no sun roof, nothing. Next day I called the shop And they said they had not touched the panel. I took a look and the panel had been stolen and was what looked like a dirty greasy part from the junk yard. I knew they had ripped me off. I took the police back with me and got a police report. I’m sure they stole the part. I will be taking them to court. DO NOT TAKE YOUR CAR TO SOUND AVENUE EQUIPMENT @ 5152 Sound Ave. DO NOT LET THEM TOW YOU IN. . YOU WILL BE ROBBED. This is what they had a nerve to replace the stolen panel with and it’s definitely is not mine..
-
October 2021 by Lanciano Transport LLC
I live right down the road from them and idk why I haven't used them until this year but they're great. Great service and Bart even delivered my jeep back to me since I didn't have anything but my harley and it was raining. No complaints only compliments here. Got me in short notice for an alignment and inspection. Definitely hard to find old school shops like this these days.
-
June 2021 by mario diaz
Great costumer service, quality parts and best price!
-
May 2021 by Jeff Singer
$150 oil change when the service is listed as $39.99.they charged for Mobil1 and used a generic brand oil then $225 to replace an alternator which I had on hand.. should be criminal to change prices so drastically. Sadly cannot recommend after such a misrepresentation. Everyone was so kind until I asked how the prices changed so much. Check EVERYTHING including which parts they state they usedService: Oil change
-
April 2021 by Jeffrey Singer
Terrible experience even after scheduling my appointment a week in advance. How you charge $150 for any pork change is crazy but especially after it’s listed on the wall as $39.99. Then $225 to replace an alternator in labor alone. To boot they used Prime oil NOT Mobil1 as charged and advertised
-
February 2021 by Joseph Brush
Bart, Billy, an Brian are top notch techs with a vast amount of knowledge that you won't be able to find at any corporate chain ran shop. Crystal is also a very good counter persons. A real gem to the community
-
February 2021 by Billy Schwarz
Great work . Great customer service. They also take pride in their work
-
November 2020 by Andres Felipe
They caer about fixing whats broken or look for a way to fixed. Only guy who dare to do alignment on 36x15.50x20 mickey thompson mtz,I've called other places nobody want it tk even try it. Took my truck here they did a pretty good job.
