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March 2024 by Lesly M Gutierrez
Horrible staff!
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March 2024 by Marissa
Never had a problem before, but I got my hair cut by a different dresser on St. Patrick's day. She completely ruined my hair cutting way too short, not what I wanted. You get what you pay for.... Never going back again.
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February 2024 by Jennifer Fantini
Nice and clean
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January 2024 by Helen Silva
Another 9 person wait, thank god saphora is opening in Riverhead
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December 2023 by Chrissie Curtis
One of the Store Managers has a fan for life in me. There was a mix up with my Salon appointment on the day of my nephew's wedding and Nina handled it amazingly! She saw to it that I was completely taken care of and I walked out of there feeling amazing! Customer service is not lacking at the Riverhead Ulta with Nina as a manager.
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November 2023 by Dolores Martucci
Went today to browse and get some Christmas ideas that my husband can get me lol. The staff, the manager and the two beautiful women from Mac and Clarins that helped me were amazing. I’ll definitely be going back again. It was such a pleasant experience, helpful knowledgeable, and overall great customer service.! Cookies were amazing! Thank you ?
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October 2023 by Julianna Sandora
Go to Jodian right now for your eyebrows! Great service and excellent work.
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August 2023 by S NG
I booked an appt to have my makeup done for a wedding 2 months in advance. When I arrived, they couldn't find my appt bc the person who scheduled it no longer worked there. Instead of blowing me off, Maud, who was supposed to leave, stayed late just to help me. She not only did a phenomenal job, but she was so kind and considerate. She is an absolute artist! When she was done, my makeup was perfect! Honestly, the best I've ever had it done. Maud, thanks for working your magic in a stressful situation.
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August 2023 by Theryn Gibbons
I was not pleased with the service I received. I asked a young lady if they carried Kiehls products and she said “We don’t carry bougie here.” Then, I asked if they had Armani foundation as I have eczema and it is all that works for me. She said “We’re not Sephora” and brought up my “bougie” request again. I am a high school teacher, and I totally can’t afford these items but they’re my splurge and it was my birthday present to myself. I felt annoyed by the judgment. The store itself seemed very nice and has a lot to offer. But the service I experienced was awful.
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March 2023 by Lois Titus
I recently stopped in to make an appointment to have my hair cut. I was offered an appointment right there and then with Haley which I agreed to. Haven’t had my hair cut in over 2 years. Didn’t really know where to go. I was so happy with Haley. She was very personable, kind and professional. First stylist in a long time that listened to what I wanted and didn’t want. I’m more than pleased with my haircut. I definitely have found the stylist I will be using for all my hair styling needs.
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February 2023 by Erin Cameron J
Went to Ulta the other day and gotten help from a sweet woman. Unfortunately, I did not get her name. But she was blonde and possibly wore glasses. She was helpful and welcoming. I’m not one to open up or ask for help but she made me feel comfortable. Glad she was there to help.
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February 2023 by Amina D.
I really like this ulta location. The store is spacious and has luxury brands that some ulta stores don't. I typically don't have to travel to other ultas for what I need. The only complaint I have is that sometimes the people working there act irritated when I ask for help or to check for a certain product.
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January 2023 by Jackie S.
This is the second time that Ulta has allowed me to make a brow appointment at the Benefit Brow Bar, when no technician was available. However, this time, they made the appointment, confirmed it, and allowed me to show up to the store and wait around before an associate even approached me to tell me no one is there to do brows. No one called and called my appointment and I drove all the way there for no reason, and with no one on backup to help. When I tried speaking with the manager, she said she has never been in the store before. This was completely unprofessional and the store barely offered a "sorry" for the complete inconvenience this was.
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December 2022 by Hillary R.
Came here while visiting friends about half an hour before closed and one of the ladies was super helpful, found some great colors and bought a few extra things. Large parking lot, would stop by again.
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November 2022 by Alicia and Gwen
I had a terrible experience at this store that I would like to share. I placed a pick up order, which I have done many times and always had a great experience doing at this store, and went to pick up the items on November 1st. I showed my ID got my items and left, everything seemed fine. About 45 minutes later, I’ve clocked into work and I get a call from the store saying I have to return the products to the store immediately because they couldn’t process the order, apparently the pick up window was a day earlier and the staff never restocked the order, so they gave me the order in error. I was completely understanding and said I would return the products however I was already at work and couldn’t leave, so I would come back the next day, they have my ID and credit card on file just in case. I was then told I would basically be charged for stealing the products if I didn’t return them immediately because they couldn’t charge my card. The fact the two separate errors were made on their part and yet I was told this left me in complete shock. I ended up leaving work and returned the items, and expressed how I was upset how the whole situation was handled. The manager Jillian said “You’re just mad we made you bring the items back.” It was really unsettling and handled so poorly I will unfortunately not be shopping here again.