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March 2024 by Edward Buchanan
Nice story but the rates are ridiculously high.
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December 2023 by Grigore Pricochi
Just don’t go there , save your time from unprofessional staff…
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November 2023 by Veronica Lukaszcyk-Normandin
Clean, well lit, ample shipping /mailing supplies, wheel chair accessible and friendly staff. Can also obtain your passport and passport photo here.
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June 2023 by Connie Napolitano
What a power trip at the riverhead post office ! I accidentally had my items go to this post office instead of mine in aquebogue I was told didn’t matter he’s sending it back cause address was wrong even though I had proof of identification tracking number and pictures of orders on my phone ! These are the rules it protects everyone the distributor and the customer although I was the customer with all the proof! What a joke there literally is only one nice lady working in there ! I feel bad for her cause even the woman in the back nasty on phone I don’t know names but they know who they are cause they are people who would never go out of there way for anyone unless it benefits them ! Absolutely no community support from them ! Hello nice lady you know who are and thank you and I’m sorry if you got in trouble for being kind and sensitive and more sorry you have to work with the power trip people! Never change we need more people like you in the world!
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May 2023 by Jeremy B.
If I could leave a lower score I would. this postmaster Frank needs to be fired. He defended and protected an employee for hitting a citizen filming in public.
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March 2023 by Richard F Lee
Poor attitude for people working inside. My mail get lost, 1or 2 important mail every week. No excuse for this poor service.
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February 2023 by bex de
Would have loved to rate this post office based on location, cleanliness, and services/products but it was overshadowed but the rudeness of the cashier clerk and customer. It was unnecessary and sad.I walked in and both clerks had a customer. This was my 1st time here and i took my time picking out a pink box to mail later w a valentines gift for a friend. I saw enter here but i guess i went on the wrong side. After dtanding there briefly...a lady walks up the other side and we looked at each other. Clerk calls next and was gonna go with the other lady but then said who was here first. I was so i went up. I was quick w my transaction and said Thank you very much repeatedly throughout transaction. The mannerisms were very much not wanting to have to service me. Not sure if he was just having a bad day or underlying understones because after i finished the two proceeded to snicker and talk about it while i was walking away. ??♀️ Wish i did not need to buy stamps so i could have just done a drive up mailbox. It does not take much to be kind.
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November 2022 by Savannah Warno
My packages always arrive late when I need them most. My package was promised to be delivered by 10pm. I see it sitting at the carrier since 11am. It’s now 11:30pm and I find out that it will not be delivered until tomorrow or the day after. I have a plane to catch tomorrow and now it’s too late for me to get my package or shop for anything new since all the store are closed. This is not the first time this situation has happened. I honestly feel like they just don’t care and decided that they didn’t feel like delivering it. It’s happened with mail that I’ve been waiting on too. What a terrible inconvenience.
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October 2022 by An J
Everytime i go there they have a bad attitud.
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May 2022 by Savannah Spinelli
My packages always arrive late when I need them most. My package was promised to be delivered by 10pm. I see it sitting at the carrier since 11am. It’s now 11:30pm and I find out that it will not be delivered until tomorrow or the day after. I have a plane to catch tomorrow and now it’s too late for me to get my package or shop for anything new since all the store are closed. This is not the first time this situation has happened. I honestly feel like they just don’t care and decided that they didn’t feel like delivering it. It’s happened with mail that I’ve been waiting on too. What a terrible inconvenience.
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March 2022 by Craig Golden
It’s not picked up packages that you scheduled to be picked up laziness
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March 2022 by Erinn Lynsey
Yesterday I was waiting for an Echo Show to arrive. I happened to see right when the mail lady arrived, she put envelopes in the mailbox, and realized we had a box, so she got out of her truck and, I expected her to bring it to our front porch, like they always do... instead she walked maybe ten steps and put it down on our front lawn. Out in the open. Not far from the road. The box wasn’t covered and it was obvious what was inside. She got back into her truck and continued down the road, and I immediately ran outside to get it (but not before taking pictures showing exactly where she left it)... if I hadn’t been home and saw it all happen, anyone could’ve stopped at our driveway and stolen it, all because she couldn’t be bothered to deliver it to our front porch? Oh, and when I brought it inside, I realized the box had been tampered with/opened, as well. Not happy at all.
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February 2022 by Gillian Kennedy
Public servants are required to identify by definition of their job!Disgusting behaviour, very rude and unprofessional!
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January 2022 by Google Review Guy
This place has only a few good employees working here.I literally asked a question about getting the upgrade for my passport, and instead of giving me the upgrade they gave me an additude. I was told to come here and have it done. That dude with the ear ring doesn't even want to work here. I get that not everybody likes their job, but he still needs to do it.Honestly there are like three people here who I actually don't have a problem with that I would give five stars if they were the only ones running this joint.
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August 2021 by Kay M
I'm giving the stars for 'Joe" who helped resolve my issue -- but I would be leaving 0 stars if I could for 'Maureen" - she should not be working the front window - customer service (& just being a polite human being) are not her forte'. The attitude was ridiculous and uncalled for.
